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Defining a Successful Training Program

We may all have different ideas about what makes for a successful training session. As a trainer, you have objectives to meet. As a supporter of training (or someone paying for it), your boss also has objectives. They may or may not match those of the trainer. Trainees join a training class with a range of expectations, from a burning need to learn new skills, to the need for a day away from the workplace where phones ring or interruptions abound.

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