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Who are Hairdressers?

A hairdresser is a person whose occupation is to cut or style hair in order to change or maintain a person’s image. This is achieved using a combination of hair coloring, hair cutting, and hair texturing techniques. Most hairdressers are professionally licensed as a hairdresser, a barber or a cosmetologist.

A hairdresser generally works in the commercial sector, offering a range of services and treatments to the hair for individual clients. There is a direct relationship between the nature and quality of the service required, and the payment made by the client. Therefore the hairdresser has a continuing responsibility to work professionally and interactively with the client in order to give satisfaction and thus maintain and grow the business. Hairdressing is closely associated with other parts of the service sector, and with the many products that support it, normally for commercial purposes.

Hairdressing also has an important therapeutic role in supporting individuals’ self- esteem and confidence. It also helps to relieve the effects of illness, and can aid recovery.

Hairdressers expertly serve customers in various interactive situations based upon the customers’ needs and expectations. As customer service attendants and members of a work community, they observe good behaviour and operating methods.

High quality work in hair care requires not only manual skill but also knowledge of cosmetic substances and products, versatile mastering of working methods and familiarity with equipment used in the field. When guiding a customer, hairdressers take into account, among other things, contemporary fashions and styles that suit the customer. Hairdressers observe the values of the hair care field, work economically, responsibly and equally, and keep to their promises. They are motivated in their work and act flexibly and innovatively in new and diverse working life situations.

Hairdressers work as employees of an enterprise or as entrepreneurs. By their actions, they contribute to the profitability of their workplace or enterprise. They are committed to their work and observe the ethics of their vocation, such as their duty of confidentiality concerning the customers, data protection and consumer protection provisions. They are able to process and resolve problems associated with their work, while taking the customers’ needs and expectations into consideration.

As members of their work community, hair care professionals are reliable and creative and show initiative. They aim for the best possible quality in the results of their work and develop their own work.

Hairdressers are aware of their obligations under consumer legislation and occupational safety and health regulations and observe these in their work. They look after their own and their customers’ health by selecting safe products, techniques and working methods. They work to promote well being in the work community and observe ergonomic working practices. They are aware of the significance of health exercises to their own well being at work.

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