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Learn About Being a Medical Secretary

A medical secretary is an alternative title for this job Medical, Personal Assistant. They offer office maintenance in hospitals, GP surgeries, private clinics and universities.

Medical secretaries conduct documentation and managerial tasks in the office of a doctor or other health practitioners to assist consistent care for the patients. A medical secretary ‘s responsibilities include numerous types of clerical work.

They assist front medical liners by serving doctors, categorising emails, records and phone calls, organising patient visits, making approvals and dealing with billing. Medical secretaries are also accountable for transcribing dictation; managing receivables transactions, writing diagnostic reports, case history, operation documents, emails, and preserving office archives as well as hospital information.

Responsibilities as a medical secretary

Responsibilities as a medical secretary

As a medical secretary, he or she works for hospitals, doctor’s offices or other clinical institutions. They serve as a communication medium between the office and outside parties.

Schedule time of working: 8 am to 6 pm

Typical hours: 35-37 per week

Responsibilities of a medical secretary:

Photo source: career addict

Responsibilities of a medical secretary:

Skills required for medical secretary

As a medical secretary, you need these following skills to perform the job successfully:

Organisational skill: Organisational skill is such ability that promotes productivity by maintaining harmony in a workplace. Medical secretaries generally organise and stock papers to build everyday tasks in the office.

To maintain a full schedule, the organisation is essential for a medical practice as a large number of records, and doctors need to access information about their patients quickly.

Accuracy: It is very much significant that every detail is accurate when managing the medical records and treatments. Holding right notes guarantees that people get the best care and that the manager is willing to produce appropriate invoices with different insurance agencies.

Oral communication: Oral communication helps a Medical Secretary to follow and pass knowledge during any chat. As a medical secretary professional, you have to communicate in person over the phone with patients, employees and other officials. Exceptional verbal communication skills will give you a head start in this medical secretary career.

Written communication: As a medical secretary, you need to connect through email, text messages or letters. You will be reacting to providers via text-based communications

Emotional intelligence: Interpreting another person’s visual or spoken clues and using the knowledge to react accordingly. Good communications skills help a clinician to disperse their clinical duties tactfully.

As a medical secretary, you are able to read the emotions of another person. And consequently, you can respond with your solid and responsive interpersonal skills.

Technical skills: If you are thinking about the medical secretary profession, you need to know the technical skills. Technological responsibilities such as updating patients’ history and treatment records, bill management, fax sending and emailing are the common duties.

A medical secretary requires further technical skills for their medical secretary position. So, you need to sharpen up your technical skill to get those Medical Secretary positions.

Some other required skills are as follows:

Checkout Medical Secretary Diploma Course

How to get a medical secretary job?

If you are aiming at getting a medical secretary job, you need to follow the followings:

Qualification levels: Learn what qualification levels mean

1. College degree

If you can complete a college course, you will be skilled in a medical secretary related job which will expand your knowledge and experience you want.

To get an entry in the medical secretary profession, you could get a college degree. This degree will help you to get the theoretical and practical experience in this medical secretary position. You need to study Diploma in Medical Administration relevant subjects with a Level 2 or 3 education

Entry requirements:

2. Direct apply

You will find that some organisations require some specific skills such as knowledge of medical terminology, skills on technological expertise and organisation specific skills.

3. An apprenticeship

You will be able to become a medical secretary through advanced apprenticeship.

Entry requirements:

NHS: You will get opportunities to step into the NHS. Watch this Apprenticeships video on the NHS. If you are interested to know about the best thing about the NHS, watch this video. Meet medical secretary apprentice Louise.

4. Work

You may have experience in a healthcare setting; it may be as a receptionist or maybe as a clerical assistant. You have an opportunity to get a medical secretary role if you already got a relevant qualification while you are working.

Practice Managers, the Association of Medical Secretaries, Administrators and Receptionists (AMSPAR) and the British Society of Medical Secretaries and Administrators (BSMSA) require:

If you have experience in the secretarial role in your work experience, it can be a good way of getting this role.If you want to step
into NHS as a Medical Secretary, click
here to learn more.


Career path and progression

If you can establish your profession, there is a chance to manage a team of secretaries in any large organisation. If you got proper experience and training, the chance to become an administration manager or become an office manager or GP practice manager by gaining experience, you could also switch your role in the finance or HR department.

Average Salary: Generally, the salary of a Medical Secretary ranged from £17,000 – £21,000. NHS Medical Secretary yearly salaries in the United Kingdom is £19,199 per year.


As a Medical Secretary, you can serve people in the hospitals, GP surgeries, private clinics and universities. Medical secretaries conduct necessary documentation and executive tasks in the doctor’s office or other health professionals.

You can establish your career as a Medical Secretary by fulfilling the entry requirement as well as you can improve your life skill and personal expertise in the Medical Secretary career. Through a Medical Secretary career, you can enter the NHS and will get the opportunity to hold a senior managerial position. If you are really strong minded to advance your career in the health sector, then being a Medical Secretary is the proper step to boost your career from the very beginning. START from HERE.

January 5, 2024

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