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Course Overview

Gain the relevant skills in administrative office management by taking this Administrative Management and Communication Skills course. This course aims to equip you with the skills of an effective administrator, so you can perform your daily responsibilities to your maximum potential. 

This Administrative Management and Communication Skills course will educate you on administrative management fundamentals. You’ll gain valuable skills in business etiquette, business telephone, business writing, and communication. In addition, you’ll learn to make travel arrangements and arrange executive meetings. The interactive training will also teach you how to provide exceptional client service. Finally, you’ll learn to maintain your business’ finances and petty cash funds.

Enrol now and explore the path to becoming a top administrator. 

What you will learn from this Administrative Management and Communication Skills Course:

  • Learn the fundamentals of administrative management
  • Learn the skills of an effective administrator
  • Be able to represent your boss and company to your clients
  • Learn to make travel arrangements
  • Gain the skills to provide excellent customer service to your clients 
  • Know how to handle your business finances and petty cash fund

Key features of the course:

  • Lifetime access to the course
  • No hidden fees; only pay the price of the course, which includes exam fees.
  • Recognised qualification upon successful completion of the course
  • Study from anywhere, anytime, whenever it is convenient for you.
  • Affordable and engaging e-learning study materials
  • Study at your own pace from tablet, PC or smartphone
  • Online tutor support when you are in need.

Who is this course for:

This Administrative Management and Communication Skills Course is suitable for —

  • Students
  • Recent graduates
  • Job seekers
  • Anyone interested to gain skills in Administrative Management and Communication 
  • Individuals who are already employed in the relevant sectors and wish to enhance their knowledge and expertise.

Assessment and certification:

After studying the course materials of the Administrative Management and Communication Skills Course, there will be a written assignment test which you can take either during or at the end of the course. Those who pass this test will have the qualification of Administrative Management and Communication Skills Course. Certificate will be produced in PDF format at an additional cost of £8.99 and Printed Hardcopy at £12.99.

Career path:

This Administrative Management and Communication Skills Course will equip you with an array of in-demand expertise and prepare you for a variety of rewarding employment options, such as—

  • Administrative Manager
  • Personal Assistant
  • Private Secretary
  • Human Resource staff
  • Project Manager

The average salary of administrative managers in the United Kingdom is £31,246 per year.

Course Curriculum

Administrative Management and Communication Skills
Introduction to Office Administration 00:16:00
Skills of an Effective Administrator 00:17:00
Business Etiquette 00:21:00
Business Telephone Skills 00:21:00
Representing Your Boss and Company 00:36:00
Mail Services and Shipping 00:27:00
Travel Arrangements 00:26:00
Organising Meeting and Conferences 00:27:00
Time Management 00:37:00
Record Keeping and Filing Systems 00:30:00
Business Writing Skills 00:42:00
Organisational Skills 00:27:00
Communication Skills 00:27:00
Customer Service 00:18:00
Effective Planning and Scheduling 00:48:00
Invoicing/Petty Cash 00:29:00
Assignment
Assignment – Administrative Management and Communication Skills 00:00:00

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