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 Master the essential skills that you need to know for working or running a company with the office administration course.

The course will help you to gain the mandatory skills for working in an office environment. Throughout the course, you will go through to the journey of learning the administrative and office skills. At first, the course illustrates the necessary administration skills including time management, communications skills and more. Then the course helps you to learn the formats of developing various types of business writing such as proposal writing, writing emails, writing agendas, business letters, etc.

The course explains the essential concepts regarding bookkeeping and payroll. You will also know to handle phone calls efficiently and know how to provide the best customer service for your clients.

Apart from these, the course trains you the mandatory skills and techniques for using Microsoft Office Word, Excel, PowerPoint, Access and Outlook. Upon successful completion, you will gain enough knowledge to work efficiently.

Key features of the office administration diploma course:

  • Lifetime access to the course
  • No hidden fees, only pay the price of the course which includes exam fees.
  • Recognised qualification upon successful completion of the course
  • Study from anywhere, anytime, whenever it is convenient for you.
  • Affordable and engaging e-learning study materials
  • Study at your own pace from tablet, PC or smartphone
  • Online tutor support when you are in need.

Who is this course for?

There is no experience or previous qualifications required for enrolment on this course. It is available to all students, of all academic backgrounds.

Assessment and Certificatio

The course is assessed online with a multiple-choice test, which is marked automatically. You will know instantly whether you have passed or not. Those who pass this test will have the qualification of Office Administration Diploma course. Certificate will be produced in PDF format at an additional cost of £8.99, Printed Hardcopy at £12.99 and both at £19.99.

Course Curriculum

Admin Support
Module One – Getting Started 00:30:00
Module Two – Getting Organized (I) 01:00:00
Module Three – Getting Organized (II) 01:00:00
Module Four – Managing Time 01:00:00
Module Five – Getting It All Done On Time 01:00:00
Module Six – Special Tasks 01:00:00
Module Seven – Verbal Communication Skills 01:00:00
Module Eight – Non-Verbal Communication Skills 01:00:00
Module Nine – Empowering Yourself 01:00:00
Module Ten – The Team of Two 01:00:00
Module Eleven – Taking Care of Yourself 01:00:00
Module Twelve – Wrapping Up 00:30:00
Business Writing
Module One – Getting Started 00:30:00
Module Two – Working with Words 01:00:00
Module Three – Constructing Sentences 01:00:00
Module Four – Creating Paragraphs 01:00:00
Module Five – Writing Meeting Agendas 01:00:00
Module Six – Writing E-mails 01:00:00
Module Seven – Writing Business Letters 01:00:00
Module Eight – Writing Proposals 01:00:00
Module Nine – Writing Reports 01:00:00
Module Ten – Other Types of Documents 01:00:00
Module Eleven – Proofreading and Finishing 01:00:00
Module Twelve – Wrapping Up 00:30:00
Bookkeeping & Payroll Management
Module One – Introduction 00:30:00
Module Two – Basic Terminology 01:00:00
Module Three – Basic Terminology (II) 01:00:00
Module Four – Accounting Methods 01:00:00
Module Five – Keeping Track of Your Business 01:00:00
Module Six – Understanding the Balance Sheet 01:00:00
Module Seven – Other Financial Statements 01:00:00
Module Eight – Payroll Accounting Terminology 01:00:00
Module Nine – End of Period Procedures 01:00:00
Module Ten – Financial Planning, Budgeting and Control 01:00:00
Module Eleven – Auditing 01:00:00
Module Twelve – Wrapping Up 00:30:00
Customer Service and Telephone Handling
Module One – Getting Started 00:30:00
Module Two – Aspects of Phone Etiquette 01:00:00
Module Three – Using Proper Phone Language 01:00:00
Module Four – Eliminate Phone Distractions 01:00:00
Module Five – Inbound Calls 01:00:00
Module Six – Outbound Calls 01:00:00
Module Seven – Handling Rude or Angry Callers 01:00:00
Module Eight – Handling Interoffice Calls 01:00:00
Module Nine – Handling Voicemail Messages 01:00:00
Module Ten – Methods of Training Employees 01:00:00
Module Eleven – Correcting Poor Telephone Etiquette 01:00:00
Module Twelve – Wrapping Up 00:30:00
Microsoft Word
Module One – Getting Started 00:30:00
Module Two – Opening 01:00:00
Module Three – Working with the Interface 01:00:00
Module Four – Your First Document 01:00:00
Module Five – Basic Editing Tasks 01:00:00
Module Six – Basic Formatting Tasks 01:00:00
Module Seven – Formatting Paragraphs 01:00:00
Module Eight – Advanced Formatting Tasks 01:00:00
Module Nine – Working with Styles 01:00:00
Module Ten – Formatting the Page 01:00:00
Module Eleven – Sharing Your Document 01:00:00
Module Twelve – Wrapping Up 00:30:00
Word for Newbies – Activities 00:00:00
Microsoft Excel
Module One – Getting Started 00:30:00
Module Two – Opening Excel 01:00:00
Module Three – Working with the Interface 01:00:00
Module Four – Your First Worksheet 01:00:00
Module Five – Viewing Excel Data 01:00:00
Module Six – Building Formulas 01:00:00
Module Seven – Using Excel Functions 01:00:00
Module Eight – Using Quick Analysis 01:00:00
Module Nine – Formatting Your Data 01:00:00
Module Ten – Using Styles, Themes, and Effects 01:00:00
Module Eleven – Printing and Sharing Your Workbook 01:00:00
Module Twelve – Wrapping Up 01:00:00
Excel for Newbies – Activities 00:00:00
Microsoft PowerPoint
Module One – Getting Started 00:30:00
Module Two – Opening PowerPoint 01:00:00
Module Three – Working with the Interface 01:00:00
Module Four – Your First Presentation 01:00:00
Module Five – Working with Text 01:00:00
Module Six – Formatting Text and Paragraphs 01:00:00
Module Seven – Adding Pictures 01:00:00
Module Eight – Advanced Formatting Tasks 01:00:00
Module Nine – Working with Transitions and Animations 01:00:00
Module Ten – Setting Up Your Slide Show 01:00:00
Module Eleven – Showtime! 01:00:00
Module Twelve – Wrapping Up 00:30:00
PowerPoint Essential Activities 00:00:00
Microsoft Access
Module One – Getting Started 00:30:00
Module Two – Opening and Closing Access 01:00:00
Module Three – An Introduction to Databases 01:00:00
Module Four – Sharing Data Using Apps 01:00:00
Module Five – Working in Your App 01:00:00
Module Six – An Introduction to Desktop Databases 01:00:00
Module Seven – Performing Basic Table Tasks 01:00:00
Module Eight – Working with Fields 01:00:00
Module Nine – Working with Table Relationships 01:00:00
Module Ten – An Introduction to Queries, Forms, and Reports 01:00:00
Module Eleven – Protecting Your Data 01:00:00
Module Twelve – Wrapping Up 00:30:00
Activities – Microsoft Access for Beginners 00:00:00
Microsoft Outlook
Module One – Getting Started 00:30:00
Module Two – Opening and Closing Outlook 01:00:00
Module Three – Understanding the Interface 01:00:00
Module Four – Working with the Message List and the Reading Pane 01:00:00
Module Five – Using Message List Commands 01:00:00
Module Six – Creating a New Email 01:00:00
Module Seven – Managing Email 01:00:00
Module Eight – Searching for Items 01:00:00
Module Nine – An Introduction to the Calendar 01:00:00
Module Ten – An Introduction to Tasks 01:00:00
Module Eleven – An Introduction to Contact 01:00:00
Module Twelve – Wrapping Up 00:30:00
Activities – Microsoft Outlook for Beginners 00:00:00
Recommended Reading
Recommended Reading : Office Administration Online Course 00:00:00
Mock Exam
Mock Exam- Final Exam- Office Administration Diploma Level 3 00:30:00
Final Exam
Final Exam- Office Administration Diploma Level 3 00:30:00
735 STUDENTS ENROLLED

About Us

LIBM is an international platform for enthusiastic learners. We provide accredited courses to equip professionals with the skills that are necessary for modern-day living. Our service connects students from all over the world, ensuring quality education for all. We also focus on self-development and personal growth training. Join our growing community today and get access to a whole new world of learning and certification!
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