Module 01: Strategic Operations Management |
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Designing Your Organisational Structure |
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00:30:00 |
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Introduction to Operations Management |
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00:15:00 |
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Understanding Financial Terms |
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00:30:00 |
Module 02: Getting the Right People in Place and Product Together |
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Getting the Right People in Place |
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00:15:00 |
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Getting Your Product Together |
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00:15:00 |
Module 03: Corporate Brand and Marketing Product |
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Building a Corporate Brand |
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00:30:00 |
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Marketing Your Product |
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01:00:00 |
Module 04: Selling the Product and Plan for the Future |
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Selling Your Product |
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00:15:00 |
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Planning for the Future |
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00:15:00 |
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Goal Setting |
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00:30:00 |
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Succession Planning |
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00:15:00 |
Module 05: Money Management, Ethics and Customer Care Team |
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Managing Your Money |
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00:15:00 |
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Ethics |
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00:15:00 |
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Building a Strong Customer Care Team |
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00:15:00 |
Module 06: Training Employees and Leadership Essentials |
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Training Employees for Success |
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00:15:00 |
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Leadership Essentials |
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00:15:00 |
Module 07: Business Process Management |
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The Fundamentals of Business Process Management |
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00:30:00 |
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Defining Business Process Management |
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00:30:00 |
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The Business Process Life Cycle |
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00:15:00 |
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The Vision Phase |
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00:15:00 |
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The Design Phase |
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01:00:00 |
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The Modeling Phase |
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00:00:00 |
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The Execution Phase |
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01:00:00 |
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The Monitoring Phase |
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00:30:00 |
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The Optimising Phase |
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01:00:00 |
Module 08: Gap Analysis |
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What is the Gap Analysis? |
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00:30:00 |
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The Gap Analysis Process |
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00:30:00 |
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Supporting Tools |
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00:30:00 |
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Creating a Gap Analysis Report |
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00:15:00 |
Module 09: Lean Production |
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Understanding Lean |
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00:30:00 |
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The Toyota Production System House |
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00:15:00 |
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The Toyota Production System House |
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00:15:00 |
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The Five Critical Improvement Concepts |
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00:15:00 |
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Understanding Value with the Kano Model |
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00:15:00 |
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Types of Waste |
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00:15:00 |
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Creating a Lean Enterprise |
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00:15:00 |
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The Plan, Do, Study, Act (PDSA) Cycle |
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00:15:00 |
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Using the R-DMAIC-S Model |
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00:15:00 |
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Lean Thinking Tools |
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00:15:00 |
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Kaizen Events |
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00:15:00 |
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Data Gathering and Mapping |
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00:30:00 |
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A Plan to Take Home |
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00:15:00 |
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Defining Continuous Improvement |
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00:15:00 |
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Stage One – Identify Areas For Improvement |
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00:15:00 |
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Stage Two – Create a Plan for Improvement |
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00:15:00 |
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Stage Three – Implement the Changes |
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00:15:00 |
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Stage Four – Review the Impact |
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00:15:00 |
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Test Driving |
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00:15:00 |
Module 10: Six Sigma |
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Six Sigma Basics |
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00:15:00 |
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Improvement Tools |
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00:30:00 |
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Management Tools for Generating Ideas |
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00:15:00 |
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Continuous Improvement |
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00:30:00 |
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Customer Relationships |
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00:30:00 |
Module 11: Supply Chain |
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The Evolution of the Supply Chain |
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00:15:00 |
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The Basic Supply Chain Structure |
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00:15:00 |
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Supply Chain Drivers |
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00:15:00 |
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Aligning Your Supply Chain with Business Strategy |
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00:15:00 |
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Managing Supply Chain Risks |
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00:15:00 |
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Tracking and Evaluating Supply Chain Data |
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00:30:00 |
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Troubleshooting Supply Chain Problems |
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00:15:00 |
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Sharing Supply Chain Activities |
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00:15:00 |
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Sustainable Supply Chain Strategies |
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00:15:00 |
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Applying Lean Techniques to the Supply Chain |
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00:15:00 |
Module 12: Supply Chain Management |
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The Future of Supply Chain Management |
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00:15:00 |
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Supply Chain Management Basics |
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00:30:00 |
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The Purchasing Cycle |
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00:45:00 |
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Purchasing Toolkit |
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01:00:00 |
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Managing Competitive Bids |
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00:45:00 |
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Improving Efficiency and Accuracy |
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00:30:00 |
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Analyzing and Reducing Risk in the Supply Chain |
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00:30:00 |
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Managing Internal Relationships |
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00:30:00 |
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Tools of the Trade |
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00:30:00 |
Module 13: Basics of Inventory |
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What is Inventory? |
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00:30:00 |
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Types of Inventory |
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00:15:00 |
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Key Players |
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00:30:00 |
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Setting up the Warehouse |
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00:15:00 |
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What Makes a Good Inventory Management System? |
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00:15:00 |
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The Warehouse Inventory Cycle |
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00:15:00 |
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Identifying Demand |
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00:15:00 |
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The Receiving Process |
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00:15:00 |
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Validating Inventory |
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00:15:00 |
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The Put-Away Process |
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00:15:00 |
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Maintaining Inventory Accuracy |
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00:30:00 |
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The Outbound Process |
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00:30:00 |
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Industry Trends |
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00:15:00 |
Module 14: Concept of Quality |
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Concept of Quality |
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00:18:00 |
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Key Terms |
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00:22:00 |
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Categories |
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00:20:00 |
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Customer Input |
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00:10:00 |
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Plan Quality |
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00:07:00 |
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Design of Experiments |
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00:07:00 |
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Quality Control |
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00:11:00 |
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Control Charts |
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00:10:00 |
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Sampling |
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00:11:00 |
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Six Sigma |
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00:07:00 |
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The 6 Six Sigma Challenges |
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00:05:00 |
Certificate and Transcript |
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Order Your Certificates or Transcripts |
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00:00:00 |