Get acquainted with the skills and techniques for skillfully performing your role as Room Attendant. Join the Room Attendant Certificate Course and learn the mandatory skills and knowledge for enhancing your presentation skills.
A room attendant plays a vital role in the hotel industry. A room attendant is responsible for maintaining the reputation of the hotel as well as managing a good relationship with the customers. The course is designed for the individuals who have little or no prior knowledge about housekeeping and other skills that are needed for becoming a room attendant.
Throughout the course, you will understand your roles and responsibilities as a room attendant. The course covers the basic knowledge about hotel room bedding, room cleaning, bathroom cleaning, basic communication skills, and more. Shortly, the purpose of the course is to prepare you for the profession room attendant.
Key features of the course:
- Lifetime access to the course
- No hidden fees, only pay the price of the course which includes exam fees.
- Recognised qualification upon successful completion of the course
- Study from anywhere, anytime, whenever it is convenient for you.
- Affordable and engaging e-learning study materials
- Study at your own pace from tablet, PC or smartphone
- Online tutor support when you are in need.
Who is this course for?
There is no experience or previous qualifications required for enrolment on this course. It is available to all students, of all academic backgrounds.
Assessment and Certification
This course does not involve any exams. Students need to answer 2 assignment questions to complete the course, the answers will be in the form of written work in pdf or word. Students can write the answers in their own time. Each answer needs to be 200 words (1 Page). After submitting the assignments, the Instructor will check and assess the work. Those who pass this test will have the qualification of Room Attendant Certificate Course. Certificate will be produced in PDF format at an additional cost of £8.99 and Printed Hardcopy at £12.99.
Course Curriculum
| Room Attendance and Housekeeping | |||
| Introduction to Room Attendant | 00:30:00 | ||
| Housekeeping | 00:30:00 | ||
| Housekeeping Principles | 00:15:00 | ||
| Understanding Staff Duties | 00:45:00 | ||
| Cleaning and Management | |||
| Cleaning | 00:30:00 | ||
| Inventory Control | 00:45:00 | ||
| Planning & Organising the Housekeeping Department | 00:30:00 | ||
| Understanding Budgeting | 00:45:00 | ||
| Carpet Maintenance | 00:30:00 | ||
| Wall, Ceiling and Window Cleaning and Maintenance | 00:30:00 | ||
| Staffing and Operation | |||
| Staffing | 00:45:00 | ||
| Standard Operational Procedures in Hotel Housekeeping | 00:15:00 | ||
| Laundry Operation in Hotel | 00:30:00 | ||
| Health and Safety | 00:20:00 | ||
| Mock Assessment | |||
| Mock Assessment – Room Attendant Certificate Course | 00:20:00 | ||
| Final Assessment | |||
| Final Assessment – Room Attendant Certificate Course | 00:20:00 | ||
| Certificate and Transcript | |||
| Order Your Certificates or Transcripts | 00:00:00 | ||
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