Master the skills and strategies for handling the position of supervisor or leader with the Supervisor Training Masterclass course.
At first, you will explore how to set your goals and expectations as a supervisor. Then, there will be a thorough discussion on delegation. Delegating is a crucial skill for supervisors at any level. You cannot take on more responsibility unless you are willing to delegate to others or assign tasks to others. The course teaches you how to Delegate for growth and performance of your employees. The process of delegation and the right ways of assigning a task to the right person, and taking updates about his task, – everything will be discussed in the course. Then you will learn how to give feedback and resolve the conflict.
The second part deals with the skills of a supervisor and closely related to the concepts of the first part. The perfect ways of giving feedback, solving the conflict, bullying or harassment, managing time, listening skills, etc. will be covered in the course.
By the end of the course, you will be bold enough to perform your role as a skilled supervisor.
Key features of the course:
- Lifetime access to the course
- No hidden fees, only pay the price of the course which includes exam fees.
- Recognised qualification upon successful completion of the course
- Study from anywhere, anytime, whenever it is convenient for you.
- Affordable and engaging e-learning study materials
- Study at your own pace from tablet, PC or smartphone
- Online tutor support when you are in need.
Who is this course for?
There is no experience or previous qualifications required for enrolment on this course. It is available to all students, of all academic backgrounds.
Assessment and Certification
The course is assessed online with a multiple-choice test, which is marked automatically. You will know instantly whether you have passed or not. Those who pass this test will have the qualification of Supervisor Training Masterclass. Certificate will be produced in PDF format at an additional cost of £8.99 and Printed Hardcopy at £12.99.
Course Curriculum
| Supervisor | |||
| Module One – Getting Started | 01:00:00 | ||
| Module Two – Setting Expectations | 01:00:00 | ||
| Module Three – Setting Goals | 00:30:00 | ||
| Module Four – Assigning Work | 01:00:00 | ||
| Module Five – Degrees of Delegation | 01:00:00 | ||
| Module Six – Implementing Delegation | 00:30:00 | ||
| Module Seven – Providing Feedback | 00:30:00 | ||
| Module Eight – Managing Your Time | 00:30:00 | ||
| Module Nine – Resolving Conflict | 00:30:00 | ||
| Module Ten – Tips for Special Situations | 00:30:00 | ||
| Module Eleven – A Survival Guide for the New Supervisor | 00:30:00 | ||
| Module Twelve – Wrapping Up | 00:30:00 | ||
| Supervisor Skills | |||
| Making the Transition | 00:15:00 | ||
| Key Behaviors and Attitudes | 00:15:00 | ||
| Setting Goals as Supervisor | 00:15:00 | ||
| Planning for Success | 01:00:00 | ||
| Active Listening Techniques | 00:15:00 | ||
| Communication Skills | 00:30:00 | ||
| Giving Feedback | 00:30:00 | ||
| Giving Instructions | 00:15:00 | ||
| Orders, Requests, and Suggestions | 00:15:00 | ||
| Managing Conflict | 00:15:00 | ||
| Managing Challenging Situations | 00:30:00 | ||
| Activities | |||
| Supervisor Training Masterclass – Activities | 00:00:00 | ||
| Recommended Reading | |||
| Supervisor Training Masterclass : Professional Supervisor Training Course | 00:00:00 | ||
| Mock Exam | |||
| Mock Exam – Supervisor Training Masterclass | 00:20:00 | ||
| Final Exam | |||
| Final Exam – Supervisor Training Masterclass | 00:20:00 | ||
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