Master the skills and strategies for handling the position of supervisor or leader with the Supervisor Training Masterclass course.
At first, you will explore how to set your goals and expectations as a supervisor. Then, there will be a thorough discussion on delegation. Delegating is a crucial skill for supervisors at any level. You cannot take on more responsibility unless you are willing to delegate to others or assign tasks to others. The course teaches you how to Delegate for growth and performance of your employees. The process of delegation and the right ways of assigning a task to the right person, and taking updates about his task, – everything will be discussed in the course. Then you will learn how to give feedback and resolve the conflict.
The second part deals with the skills of a supervisor and closely related to the concepts of the first part. The perfect ways of giving feedback, solving the conflict, bullying or harassment, managing time, listening skills, etc. will be covered in the course.
By the end of the course, you will be bold enough to perform your role as a skilled supervisor.
Key features of the course:
Lifetime access to the course
No hidden fees, only pay the price of the course which includes exam fees.
Recognised qualification upon successful completion of the course
Study from anywhere, anytime, whenever it is convenient for you.
Affordable and engaging e-learning study materials
Study at your own pace from tablet, PC or smartphone
Online tutor support when you are in need.
Who is this course for?
There is no experience or previous qualifications required for enrolment on this course. It is available to all students, of all academic backgrounds.
Assessment and Certification
The course is assessed online with a multiple-choice test, which is marked automatically. You will know instantly whether you have passed or not. Those who pass this test will have the qualification of Supervisor Training Masterclass. Certificate will be produced in PDF format at an additional cost of £8.99 and Printed Hardcopy at £12.99.
Course Curriculum
Supervisor
Module One – Getting Started
01:00:00
Module Two – Setting Expectations
01:00:00
Module Three – Setting Goals
00:30:00
Module Four – Assigning Work
01:00:00
Module Five – Degrees of Delegation
01:00:00
Module Six – Implementing Delegation
00:30:00
Module Seven – Providing Feedback
00:30:00
Module Eight – Managing Your Time
00:30:00
Module Nine – Resolving Conflict
00:30:00
Module Ten – Tips for Special Situations
00:30:00
Module Eleven – A Survival Guide for the New Supervisor
00:30:00
Module Twelve – Wrapping Up
00:30:00
Supervisor Skills
Making the Transition
00:15:00
Key Behaviors and Attitudes
00:15:00
Setting Goals as Supervisor
00:15:00
Planning for Success
01:00:00
Active Listening Techniques
00:15:00
Communication Skills
00:30:00
Giving Feedback
00:30:00
Giving Instructions
00:15:00
Orders, Requests, and Suggestions
00:15:00
Managing Conflict
00:15:00
Managing Challenging Situations
00:30:00
Activities
Supervisor Training Masterclass – Activities
00:00:00
Recommended Reading
Supervisor Training Masterclass : Professional Supervisor Training Course