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Strategic Quality Management: Performance Evaluation

Last Updated: 13 May 2026
Number of Students: 8 Students
Accreditation: CPD Accredited
Prerequisites: No formal qualification required (Anyone can participate)
Course Rating: 4.9 out of 5

Course Overview

Strategic quality management is imperative for an organisation to remain competitive. Through effective quality management, you get proper control over the major business processes and meet customer expectations. Learn about quality management systems and improve your business processes to meet customer and regulatory requirements by taking this Strategic Quality Management: Performance Evaluation course. 

In this Strategic Quality Management: Performance Evaluation course, you will discover the most successful steps to design and implement a quality management system for your business. The course will discuss the concept of quality, ISO, system management and competence. It will highlight the benefits of strategic quality management principles and teach you how to apply them to drive organisational performance. 

The Strategic Quality Management: Performance Evaluation course will also provide precious lectures on ISO 9001:2015 core concept, process approach, quality objectives and SWOT analysis. In addition, you will learn the steps to create a  performance evaluation to ensure the efficient running of your QMS.  Enrol now and grasp the skills to implement QMS to achieve tremendous results! 

What you will learn from this Strategic Quality Management: Performance Evaluation Course:

  • Have a solid grasp of strategic quality management
  • Strengthen your knowledge of performance evaluation
  • Learn about quality, ISO and system management
  • Grasp the fundamentals of vision, mission and strategy
  • Explore the quality management principles
  • Understand the core concepts of  ISO 9001:2015
  • Deepen your understanding of the process approach
  • Learn about SWOT analysis
  • Familiarise yourself with the tools used in QMS

Key features of the course:

  • Recognised qualification upon successful completion of the course
  • Study from anywhere, anytime, whenever it is convenient for you.
  • Get 24/7 support from our Customer Success Team
  • Affordable and engaging e-learning study materials
  • Study at your own pace from a tablet, PC or smartphone
  • Online tutor support when you are in need.

Who is this course for:

This Strategic Quality Management: Performance Evaluation Course is suitable for —

  • Students
  • Recent graduates
  • Job Seekers
  • Anyone interested in Strategic Quality Management: Performance Evaluation
  • Course
  • Individuals who are already employed in the relevant sectors and wish to enhance their knowledge and expertise.

Assessment and certification:

After studying the course materials of the Strategic Quality Management: Performance Evaluation Course, there will be a written assignment test which you can take either during or at the end of the course. Those who pass this test will have the qualification of Strategic Quality Management: Performance Evaluation Course. Certificate will be produced in PDF format at an additional cost of £9.99 and Printed Hardcopy at £12.99.

Career path:

This Strategic Quality Management: Performance Evaluation Course will equip you with an array of in-demand expertise and prepare you for a variety of rewarding employment options, such as—

  • Quality Coordinators
  • Quality Managers

The average salary for a Quality Manager is £45,475 per year in the United Kingdom. The salary ranges from £43,117 to £48,658.

Course Curriculum

13 Sections | 84 Lessons
Course Structure 7m
What is Quality 2m
What is ISO 8m
What is a System - Management System 2m
What is Policy - Quality Policy 6m
What is Vision, Mission & Strategy 3m
QA Vs QC 6m
Effectiveness Vs Efficiency 6m
Verification Vs Validation 11m
Conformity Vs Nonconformity Vs Defect 4m
Correction Vs Corrective Action Vs Preventive Action 8m
Risk & Preventive Action 6m
What is Competence 3m
What is the Context of the Organization 5m
Who are the Interested parties 3m
What are the Needs & expectations 5m
Management System Requirements 1m
Who is a customer 2m
What is Customer Satisfaction 6m
Product Vs Service Vs Process 5m
Document Vs Record 6m
What is Customer Complaint 2m
Measuring Vs Monitoring Vs Performance 2m
Who is Responsible 12m
Responsibility Vs Accountability 2m
Quality Management Principles 17m
ISO 9001:2015 Core Concepts 8m
Major terminology Differences 4m
Documented Information 7m
Major changes – Organizational Knowledge 5m
Major changes – Risk Based Thinking 6m
Process Approach Concept-1 4m
The PDCA Model 18m
Process Approach Concept-2 3m
Process Approach in ISO 9001:2015 4m
Key Benefits 7m
PDCA in ISO 9001 2015 10m
Understanding the Organization and its Context 8m
Internal & External issues 3m
SWOT Analysis 6m
Interested Parties & their Needs & Expectations 3m
KANO Model 10m
Understanding the context - Summary 8m
Choosing your Strategic Objective 5m
Strategic Map Examples-1 3m
Strategic Planning Process 6m
What is a Vision 6m
How to Create a Vision Statement 8m
What is a Mission 6m
SMART GOAL 6m
SMART Goal Example 4m
Strategic Map Examples-2 10m
Context Chapter Summary 7m
Quality Objectives & Planning 5m
ISO & SMART 2m
Objectives Origin 6m
Objectives Examples 7m
Goal Vs Objective-1 7m
Goal Vs Objective Example 2m
Goal Vs Objective-2 10m
Performance Evaluation in ISO 9001:2015 10m
Customer Satisfaction 6m
Analysis & Evaluation 12m
Dashboard Examples 7m
Management Review Meetings 11m
Improvement 16m
Nonconformity & Corrective Action Origin 6m
Nonconformity & Corrective Action Example 6m
Nonconformity & Corrective Action Origin 6m
Continual Improvement 1m
Analysis Mindset 9m
Quantitative Vs Qualitative 16m
Now What? 11m
Course Summary 10m
SIPOC 6m
Flowcharts 4m
Control Charts 4m
Cause and Effect Diagram 6m
Pareto Chart 7m
5 WHYs 3m
Other Tools 8m
Finally! 1m
Bonus Lecture 2m
Order Your Certificates or Transcripts

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Course Overview

Strategic quality management is imperative for an organisation to remain competitive. Through effective quality management, you get proper control over the major business processes and meet customer expectations. Learn about quality management systems and improve your business processes to meet customer and regulatory requirements by taking this Strategic Quality Management: Performance Evaluation course. 

In this Strategic Quality Management: Performance Evaluation course, you will discover the most successful steps to design and implement a quality management system for your business. The course will discuss the concept of quality, ISO, system management and competence. It will highlight the benefits of strategic quality management principles and teach you how to apply them to drive organisational performance. 

The Strategic Quality Management: Performance Evaluation course will also provide precious lectures on ISO 9001:2015 core concept, process approach, quality objectives and SWOT analysis. In addition, you will learn the steps to create a  performance evaluation to ensure the efficient running of your QMS.  Enrol now and grasp the skills to implement QMS to achieve tremendous results! 

What you will learn from this Strategic Quality Management: Performance Evaluation Course:

  • Have a solid grasp of strategic quality management
  • Strengthen your knowledge of performance evaluation
  • Learn about quality, ISO and system management
  • Grasp the fundamentals of vision, mission and strategy
  • Explore the quality management principles
  • Understand the core concepts of  ISO 9001:2015
  • Deepen your understanding of the process approach
  • Learn about SWOT analysis
  • Familiarise yourself with the tools used in QMS

Key features of the course:

  • Recognised qualification upon successful completion of the course
  • Study from anywhere, anytime, whenever it is convenient for you.
  • Get 24/7 support from our Customer Success Team
  • Affordable and engaging e-learning study materials
  • Study at your own pace from a tablet, PC or smartphone
  • Online tutor support when you are in need.

Who is this course for:

This Strategic Quality Management: Performance Evaluation Course is suitable for —

  • Students
  • Recent graduates
  • Job Seekers
  • Anyone interested in Strategic Quality Management: Performance Evaluation
  • Course
  • Individuals who are already employed in the relevant sectors and wish to enhance their knowledge and expertise.

Assessment and certification:

After studying the course materials of the Strategic Quality Management: Performance Evaluation Course, there will be a written assignment test which you can take either during or at the end of the course. Those who pass this test will have the qualification of Strategic Quality Management: Performance Evaluation Course. Certificate will be produced in PDF format at an additional cost of £9.99 and Printed Hardcopy at £12.99.

Career path:

This Strategic Quality Management: Performance Evaluation Course will equip you with an array of in-demand expertise and prepare you for a variety of rewarding employment options, such as—

  • Quality Coordinators
  • Quality Managers

The average salary for a Quality Manager is £45,475 per year in the United Kingdom. The salary ranges from £43,117 to £48,658.

13 Sections | 84 Lessons
Course Structure 7m
What is Quality 2m
What is ISO 8m
What is a System - Management System 2m
What is Policy - Quality Policy 6m
What is Vision, Mission & Strategy 3m
QA Vs QC 6m
Effectiveness Vs Efficiency 6m
Verification Vs Validation 11m
Conformity Vs Nonconformity Vs Defect 4m
Correction Vs Corrective Action Vs Preventive Action 8m
Risk & Preventive Action 6m
What is Competence 3m
What is the Context of the Organization 5m
Who are the Interested parties 3m
What are the Needs & expectations 5m
Management System Requirements 1m
Who is a customer 2m
What is Customer Satisfaction 6m
Product Vs Service Vs Process 5m
Document Vs Record 6m
What is Customer Complaint 2m
Measuring Vs Monitoring Vs Performance 2m
Who is Responsible 12m
Responsibility Vs Accountability 2m
Quality Management Principles 17m
ISO 9001:2015 Core Concepts 8m
Major terminology Differences 4m
Documented Information 7m
Major changes – Organizational Knowledge 5m
Major changes – Risk Based Thinking 6m
Process Approach Concept-1 4m
The PDCA Model 18m
Process Approach Concept-2 3m
Process Approach in ISO 9001:2015 4m
Key Benefits 7m
PDCA in ISO 9001 2015 10m
Understanding the Organization and its Context 8m
Internal & External issues 3m
SWOT Analysis 6m
Interested Parties & their Needs & Expectations 3m
KANO Model 10m
Understanding the context - Summary 8m
Choosing your Strategic Objective 5m
Strategic Map Examples-1 3m
Strategic Planning Process 6m
What is a Vision 6m
How to Create a Vision Statement 8m
What is a Mission 6m
SMART GOAL 6m
SMART Goal Example 4m
Strategic Map Examples-2 10m
Context Chapter Summary 7m
Quality Objectives & Planning 5m
ISO & SMART 2m
Objectives Origin 6m
Objectives Examples 7m
Goal Vs Objective-1 7m
Goal Vs Objective Example 2m
Goal Vs Objective-2 10m
Performance Evaluation in ISO 9001:2015 10m
Customer Satisfaction 6m
Analysis & Evaluation 12m
Dashboard Examples 7m
Management Review Meetings 11m
Improvement 16m
Nonconformity & Corrective Action Origin 6m
Nonconformity & Corrective Action Example 6m
Nonconformity & Corrective Action Origin 6m
Continual Improvement 1m
Analysis Mindset 9m
Quantitative Vs Qualitative 16m
Now What? 11m
Course Summary 10m
SIPOC 6m
Flowcharts 4m
Control Charts 4m
Cause and Effect Diagram 6m
Pareto Chart 7m
5 WHYs 3m
Other Tools 8m
Finally! 1m
Bonus Lecture 2m
Order Your Certificates or Transcripts
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