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Course Overview

The hotel and hospitality industry carries a diverse range of job opportunities. Here, you can join as a hotel manager, receptionist, maintenance manager or housekeeper. The Hotel and Hospitality Management course is here to help you pursue your desired position in this industry. In addition, it will show you the techniques and strategies to become a competent professional. 

The Hotel and Hospitality Management course is designed to provide you with quality training on hotel management. You will receive an overall understanding of hotel management through this course. The easy-to-follow modules will help you identify the relationship between hospitality and the tourism industry. You will attain the key skills to manage the security, engineering and housekeeping departments. The instructor will introduce you to different types of rooms, accommodations, and guests. You will be provided with valuable marketing strategies.

Through this Hotel and Hospitality Management course, you will also receive the opportunity to grasp the essential skills required for a hotel receptionist. This comprehensive course is the perfect training ground. Enrol in the course now and elevate your resume.

What you will learn from this Hotel and Hospitality Management course:

  • Get an overview of hotel management 
  • Understand the relationship between the hospitality and tourism industry
  • Learn the essential skills for security, engineering and housekeeping department 
  • Build your expertise in human resource management 
  • Grasp valuable strategies for marketing and quality management 
  • Enrich your knowledge of different types of accommodations, rooms and guests
  • Familiarise yourself with the roles and responsibilities of a hotel receptionist 

Key features of the course:

  • Lifetime access to the course
  • No hidden fees; only pay the price of the course, which includes exam fees.
  • Recognised qualification upon successful completion of the course
  • Study from anywhere, anytime, whenever it is convenient for you.
  • Affordable and engaging e-learning study materials
  • Study at your own pace from tablet, PC or smartphone
  • Online tutor support when you are in need.

Who is this course for:

This Hotel and Hospitality Management course is suitable for —

  • Students
  • Recent graduates
  • Job Seekers
  • Anyone interested in the Hotel and Hospitality Management course 
  • Individuals who are already employed in the relevant sectors and wish to enhance their knowledge and expertise.

Assessment and Certification:

After studying the course materials of the Hotel and Hospitality Management course, there will be a written assignment test which you can take either during or at the end of the course. Those who pass this test will have the qualification of the Hotel and Hospitality Management course. The certificate will be produced in PDF format at an additional cost of £8.99 and Printed Hardcopy at £12.99.

Career Path:

This Hotel and Hospitality Management course will equip you with an array of in-demand expertise and prepare you for a variety of rewarding employment options, such as—

  • Hotel Manager
  • Corporate Sales Manager
  • Director of Maintenance
  • Director of Marketing
  • Director of Operations
  • Events Manager
  • Receptionist 

The highest salary for a hotel manager in the United Kingdom is £50k per year. The lowest salary is £20k, while the average is around £29k per year.

Course Curriculum

Introduction to Hotel Management
Hotel Business Administration 00:15:00
Type of Hotels 00:15:00
Hotel Administration Structure 00:15:00
Hospitality Management
Introduction to Hospitality Management 01:00:00
Characteristics of the Hospitality Industry 00:15:00
Relationship Between the Hospitality Industry and Tourism 00:15:00
Influences Which Affect the Industry 00:15:00
The Development of the Hospitality Industry 01:00:00
Hospitality Brands 00:15:00
Accommodation 01:00:00
Food Service 01:00:00
Successful Quality Management 01:00:00
Housekeeping, Engineering & Security
Housekeeping 00:15:00
Engineering Department 00:15:00
Security Departments 00:15:00
Human Resource Management
Human Resource Management 01:00:00
Roles of HRM 00:15:00
Quality Management
Quality Management 00:15:00
Marketing
Marketing 00:45:00
Market Strategy in Hotel Industry 00:30:00
Interdepartmental Communications Skills
Interdepartmental Communications 00:15:00
Communication Skills 00:45:00
Hotel Receptionist
An Overview of Hotel Reception 01:00:00
Hotel Reception Standard Procedures 00:30:00
Communication Skills Required for Hotel Reception 01:00:00
Customer Service in Hotel Reception 00:30:00
Telephone Handling in a Hotel 01:00:00
How to Handle Difficult Hotel Guests 00:40:00
Administrative Skills as a Hotel Receptionist 00:30:00
Computer Skills and Programs 00:15:00
Brand Standards in the Hospitality World 00:25:00
Being a Team Player: Working with Other Hotel Departments 00:15:00
Safety and Security in the Hotel 01:00:00
Sales and Marketing as a Hotel Receptionist 00:30:00
Dressing the Part: Creating the Professional Look in Hospitality 00:15:00
Keeping Stress Under Control on the Job 00:30:00
Legal Issues in Hospitality 00:30:00
The Future for Hotel Receptionists 00:30:00
Hospitality
Introduction to Hospitality 00:15:00
Characteristics of the Hospitality Industry 00:15:00
Relationship Between the Hospitality Industry and Tourism 00:15:00
Types of Accommodation 00:15:00
Types of Room 00:30:00
Types of Hotel Guests 00:15:00
Assignment
Assignment – Hotel and Hospitality Management 00:00:00

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