Legal Secretary |
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Introduction to Legal Secretary |
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00:15:00 |
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Role of Legal Secretaries |
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00:15:00 |
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General Duties and Day-to-Day Operations of a Legal Secretary |
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00:30:00 |
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Record Keeping |
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00:30:00 |
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Legal Writing Skills & Proofreading |
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00:15:00 |
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Research Skills You Need to Know |
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00:30:00 |
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Transcription, Editing & Correspondence to Judges |
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00:30:00 |
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Legal System of UK |
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00:15:00 |
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UK Court System |
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00:30:00 |
Meeting Management & Minute Taking |
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Meeting Management |
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00:15:00 |
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The Role of a Minute-Taker |
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00:15:00 |
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The Skills of a Minute-Taker |
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00:30:00 |
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Meeting Agreements |
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00:15:00 |
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Minute Styles |
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00:30:00 |
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What Do I Record? |
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00:30:00 |
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Techniques for Preparing Minutes |
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00:30:00 |
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Taking Minutes in an Interactive Meeting |
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00:15:00 |
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The Minute Book |
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00:15:00 |
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What to include/what to ignore |
FREE |
00:30:00 |
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Motions and Resolutions |
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00:00:00 |
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Method of recording minutes |
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00:30:00 |
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Reasons for Meeting |
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00:30:00 |
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What is a decision? |
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00:15:00 |
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Minute Taking tips |
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00:30:00 |
Other Secretarial Roles and Responsibilities |
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Working with Your Manager |
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01:00:00 |
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Administrative Soft Skills |
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01:00:00 |
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Effective Time Management |
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01:00:00 |
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Tools of the Trade |
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01:00:00 |
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Being an Effective Gatekeeper |
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00:15:00 |
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Organizational Skills |
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00:15:00 |
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Confidentiality Guidelines |
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00:15:00 |
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Special Tasks |
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00:15:00 |
Customer Service Role |
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Introduction To Customer Service |
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00:15:00 |
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The Power of Positive Thinking in Customer Service |
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00:30:00 |
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Types of Difficult Customers and How to Help them |
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01:00:00 |
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How to Deal with Difficult Customers |
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00:30:00 |
Telephone Etiquette |
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Aspects of Phone Etiquette |
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01:00:00 |
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Using Proper Phone Language |
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01:00:00 |
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Eliminate Phone Distractions |
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01:00:00 |
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Inbound Calls |
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01:00:00 |
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Outbound Calls |
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01:00:00 |
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Handling Rude or Angry Callers |
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01:00:00 |
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Handling Interoffice Calls |
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01:00:00 |
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Methods of Training Employees |
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01:00:00 |
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Correcting Poor Telephone Etiquette |
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01:00:00 |
Organizing Work Using MS Word |
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Opening |
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01:00:00 |
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Working with the Interface |
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01:00:00 |
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Your First Document |
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01:00:00 |
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Basic Editing Tasks |
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01:00:00 |
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Basic Formatting Tasks |
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01:00:00 |
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Formatting Paragraphs |
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01:00:00 |
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Advanced Formatting Tasks |
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01:00:00 |
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Working with Styles |
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01:00:00 |
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Formatting the Page |
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01:00:00 |
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Sharing Your Document |
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01:00:00 |
Proof Reading |
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Introduction to Proofreading |
FREE |
00:15:00 |
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What does a Proofreader do? |
FREE |
00:15:00 |
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Proofreading |
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00:15:00 |
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Proofreading Symbols |
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00:15:00 |
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Proofreading on Paper & Screen |
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00:15:00 |
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Strategies to Check for Specific Errors |
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00:15:00 |
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Editing & Proofreading Strategies |
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00:15:00 |
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Proofreading an Essay |
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00:15:00 |
Mock Exam |
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Mock Exam – Legal Secretary Diploma Level 3 |
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00:30:00 |
Final Exam |
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Final Exam -Legal Secretary Diploma Level 3 |
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00:30:00 |
Certificate and Transcript |
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Order Your Certificates or Transcripts |
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00:00:00 |
Satisfied with the course materials
To become a legal secretary, you have to learn more than being a secretary. So for this site to provide everything I need was a dream come true. Thanks.