Professional Receptionist Diploma Level 3
Last Updated:
25 August 2026
Number of Students:
27 Students
Accreditation:
CPD Accredited
Prerequisites:
No formal qualification required (Anyone can participate)
Course Rating:
4.6 out of 5
Our Professional Receptionist Diploma Level 3 is perfect if you’re looking to work in an office environment and enhance your reception and administrative skills along with understanding all the required knowledge of professional receptionist.
As a professional receptionist, you will be responsible for performing multiple tasks, including interacting with the clients, conducting the visitors to their directions, sorting and handing out mail, answering incoming calls on multi-line telephones, setting appointments, and so on.
The course can be studied both part-time & full-time, and you will become accredited in 63 hours and learn efficient office management skills to improve your prospects of gaining job or promotion in the broad field of office administration.
Key features of the course:
- Recognised qualification upon successful completion of the course
- Study from anywhere, anytime, whenever it is convenient for you.
- Get 24/7 support from our Customer Success Team
- Affordable and engaging e-learning study materials
- Study at your own pace from a tablet, PC or smartphone
- Online tutor support when you are in need.
Who is this course for?
There is no experience or previous qualifications required for enrolment on this course. It is available to all students, of all academic backgrounds.
Assessment and Certification
The course is assessed online with a multiple-choice test, which is marked automatically. You will know instantly whether you have passed or not. Those who pass this test will have the qualification of Professional Receptionist Diploma Level 3. Certificate will be produced in PDF format at an additional cost of £9.99, Printed Hardcopy at £12.99 and both at £19.99.
Course Curriculum
9 Sections | 77 Lessons
Receptionist
30m
Importance of Receptionist
15m
Different Types of Receptionist & Roles
1h 0m
Communication Skills for Receptionist
1h 0m
Telephone Skills
1h 0m
Listening Skills
1h 0m
Taking Messages
30m
Presenting & Appearance
30m
Reservation Procedure
15m
Confidentiality Checklist
15m
Being Organized as Receptionist
15m
Becoming a Successful Receptionist
15m
Module One - Getting Started
30m
Module Two - Working with Your Manager
1h 0m
Module Three - Administrative Soft Skills
1h 0m
Module Four - Effective Time Management
1h 0m
Module Five - Meeting Management
1h 0m
Module Six - Tools of the Trade (I)
1h 0m
Module Seven - Tools of the Trade (II)
20m
Module Eight - Being an Effective Gatekeeper
1h 0m
Module Nine - Organizational Skills
1h 0m
Module Ten - Confidentiality Guidelines
1h 0m
Module Eleven - Special Tasks
1h 0m
Module Twelve - Wrapping Up
30m
Executive and Personal Assistant Training Course- Activities
Module One - Getting Started
30m
Module Two - Core Skills Required
1h 0m
Module Three - Self-Management (I)
1h 0m
Module Four - Self-Management (II)
1h 0m
Module Five - Time Management (I)
1h 0m
Module Six - Time Management (II)
1h 0m
Module Seven - Organizing and Planning (I)
1h 0m
Module Eight - Organizing and Planning (II)
1h 0m
Module Nine - Communication (I)
1h 0m
Module Ten - Communication (II)
1h 0m
Module Eleven - Additional Challenges
1h 0m
Module Twelve - Wrapping Up
30m
Professional Telephone Receptionist Course- Activities
Module One - Getting Started
6m
Module Two - Opening
9m
Module Three - Working with the Interface
11m
Module Four - Your First Document
23m
Module Five - Basic Editing Tasks
23m
Module Six - Basic Formatting Tasks
21m
Module Seven - Formatting Paragraphs
12m
Module Eight - Advanced Formatting Tasks
14m
Module Nine - Working with Styles
10m
Module Ten - Formatting the Page
8m
Module Eleven - Sharing Your Document
12m
Module Twelve - Wrapping Up
16m
Module One - Getting Started
7m
Module Two - Opening Excel
12m
Module Three - Working with the Interface
17m
Module Four - Your First Worksheet
16m
Module Five - Viewing Excel Data
16m
Module Six - Building Formulas
23m
Module Seven - Using Excel Functions
15m
Module Eight - Using Quick Analysis
14m
Module Nine - Formatting Your Data
10m
Module Ten - Using Styles, Themes, and Effects
28m
Module Eleven - Printing and Sharing Your Workbook
14m
Module Twelve - Wrapping Up
41m
Module One - Getting Started
7m
Module Two - Opening PowerPoint
12m
Module Three - Working with the Interface
19m
Module Four - Your First Presentation
18m
Module Five - Working with Text
25m
Module Six - Formatting Text and Paragraphs
24m
Module Seven - Adding Pictures
14m
Module Eight - Advanced Formatting Tasks
17m
Module Nine - Working with Transitions and Animations
16m
Module Ten - Setting Up Your Slide Show
13m
Module Eleven - Showtime!
14m
Module Twelve - Wrapping Up
12m
Mock Exam - Professional Receptionist Diploma Level 3
30m
Final Exam - Professional Receptionist Diploma Level 3
30m
Order Your Certificates or Transcripts
Course Reviews
No reviews yet.
Our Professional Receptionist Diploma Level 3 is perfect if you’re looking to work in an office environment and enhance your reception and administrative skills along with understanding all the required knowledge of professional receptionist.
As a professional receptionist, you will be responsible for performing multiple tasks, including interacting with the clients, conducting the visitors to their directions, sorting and handing out mail, answering incoming calls on multi-line telephones, setting appointments, and so on.
The course can be studied both part-time & full-time, and you will become accredited in 63 hours and learn efficient office management skills to improve your prospects of gaining job or promotion in the broad field of office administration.
Key features of the course:
- Recognised qualification upon successful completion of the course
- Study from anywhere, anytime, whenever it is convenient for you.
- Get 24/7 support from our Customer Success Team
- Affordable and engaging e-learning study materials
- Study at your own pace from a tablet, PC or smartphone
- Online tutor support when you are in need.
Who is this course for?
There is no experience or previous qualifications required for enrolment on this course. It is available to all students, of all academic backgrounds.
Assessment and Certification
The course is assessed online with a multiple-choice test, which is marked automatically. You will know instantly whether you have passed or not. Those who pass this test will have the qualification of Professional Receptionist Diploma Level 3. Certificate will be produced in PDF format at an additional cost of £9.99, Printed Hardcopy at £12.99 and both at £19.99.
9 Sections | 77 Lessons
Receptionist
30m
Importance of Receptionist
15m
Different Types of Receptionist & Roles
1h 0m
Communication Skills for Receptionist
1h 0m
Telephone Skills
1h 0m
Listening Skills
1h 0m
Taking Messages
30m
Presenting & Appearance
30m
Reservation Procedure
15m
Confidentiality Checklist
15m
Being Organized as Receptionist
15m
Becoming a Successful Receptionist
15m
Module One - Getting Started
30m
Module Two - Working with Your Manager
1h 0m
Module Three - Administrative Soft Skills
1h 0m
Module Four - Effective Time Management
1h 0m
Module Five - Meeting Management
1h 0m
Module Six - Tools of the Trade (I)
1h 0m
Module Seven - Tools of the Trade (II)
20m
Module Eight - Being an Effective Gatekeeper
1h 0m
Module Nine - Organizational Skills
1h 0m
Module Ten - Confidentiality Guidelines
1h 0m
Module Eleven - Special Tasks
1h 0m
Module Twelve - Wrapping Up
30m
Executive and Personal Assistant Training Course- Activities
Module One - Getting Started
30m
Module Two - Core Skills Required
1h 0m
Module Three - Self-Management (I)
1h 0m
Module Four - Self-Management (II)
1h 0m
Module Five - Time Management (I)
1h 0m
Module Six - Time Management (II)
1h 0m
Module Seven - Organizing and Planning (I)
1h 0m
Module Eight - Organizing and Planning (II)
1h 0m
Module Nine - Communication (I)
1h 0m
Module Ten - Communication (II)
1h 0m
Module Eleven - Additional Challenges
1h 0m
Module Twelve - Wrapping Up
30m
Professional Telephone Receptionist Course- Activities
Module One - Getting Started
6m
Module Two - Opening
9m
Module Three - Working with the Interface
11m
Module Four - Your First Document
23m
Module Five - Basic Editing Tasks
23m
Module Six - Basic Formatting Tasks
21m
Module Seven - Formatting Paragraphs
12m
Module Eight - Advanced Formatting Tasks
14m
Module Nine - Working with Styles
10m
Module Ten - Formatting the Page
8m
Module Eleven - Sharing Your Document
12m
Module Twelve - Wrapping Up
16m
Module One - Getting Started
7m
Module Two - Opening Excel
12m
Module Three - Working with the Interface
17m
Module Four - Your First Worksheet
16m
Module Five - Viewing Excel Data
16m
Module Six - Building Formulas
23m
Module Seven - Using Excel Functions
15m
Module Eight - Using Quick Analysis
14m
Module Nine - Formatting Your Data
10m
Module Ten - Using Styles, Themes, and Effects
28m
Module Eleven - Printing and Sharing Your Workbook
14m
Module Twelve - Wrapping Up
41m
Module One - Getting Started
7m
Module Two - Opening PowerPoint
12m
Module Three - Working with the Interface
19m
Module Four - Your First Presentation
18m
Module Five - Working with Text
25m
Module Six - Formatting Text and Paragraphs
24m
Module Seven - Adding Pictures
14m
Module Eight - Advanced Formatting Tasks
17m
Module Nine - Working with Transitions and Animations
16m
Module Ten - Setting Up Your Slide Show
13m
Module Eleven - Showtime!
14m
Module Twelve - Wrapping Up
12m
Mock Exam - Professional Receptionist Diploma Level 3
30m
Final Exam - Professional Receptionist Diploma Level 3
30m
Order Your Certificates or Transcripts
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