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Our Professional Receptionist Diploma Level 3 is perfect if you’re looking to work in an office environment and enhance your reception and administrative skills along with understanding all the required knowledge of professional receptionist.

As a professional receptionist, you will be responsible for performing multiple tasks, including interacting with the clients, conducting the visitors to their directions, sorting and handing out mail, answering incoming calls on multi-line telephones, setting appointments, and so on.

The course can be studied both part-time & full-time, and you will become accredited in 63 hours and learn efficient office management skills to improve your prospects of gaining job or promotion in the broad field of office administration.

Key features of the course:

  • Lifetime access to the course
  • No hidden fees, only pay the price of the course which includes exam fees.
  • Recognised qualification upon successful completion of the course
  • Study from anywhere, anytime, whenever it is convenient for you.
  • Affordable and engaging e-learning study materials
  • Study at your own pace from tablet, PC or smartphone
  • Online tutor support when you are in need.

Who is this course for?

There is no experience or previous qualifications required for enrolment on this course. It is available to all students, of all academic backgrounds.

Assessment and Certification

The course is assessed online with a multiple-choice test, which is marked automatically. You will know instantly whether you have passed or not. Those who pass this test will have the qualification of Professional Receptionist Diploma Level 3. Certificate will be produced in PDF format at an additional cost of £8.99, Printed Hardcopy at £12.99 and both at £19.99.

Course Curriculum

Receptionist
Receptionist FREE 00:30:00
Importance of Receptionist FREE 00:15:00
Different Types of Receptionist & Roles 01:00:00
Communication Skills for Receptionist 01:00:00
Telephone Skills 01:00:00
Listening Skills 01:00:00
Taking Messages 00:30:00
Presenting & Appearance 00:30:00
Reservation Procedure 00:15:00
Confidentiality Checklist 00:15:00
Being Organized as Receptionist 00:15:00
Becoming a Successful Receptionist 00:15:00
Being an Assistant
Module One – Getting Started 00:30:00
Module Two – Working with Your Manager 01:00:00
Module Three – Administrative Soft Skills 01:00:00
Module Four – Effective Time Management 01:00:00
Module Five – Meeting Management 01:00:00
Module Six – Tools of the Trade (I) 01:00:00
Module Seven – Tools of the Trade (II) 00:20:00
Module Eight – Being an Effective Gatekeeper 01:00:00
Module Nine – Organizational Skills 01:00:00
Module Ten – Confidentiality Guidelines 01:00:00
Module Eleven – Special Tasks 01:00:00
Module Twelve – Wrapping Up 00:30:00
Executive and Personal Assistant Training Course- Activities 00:00:00
Answering Telephones
Module One – Getting Started 00:30:00
Module Two – Core Skills Required 01:00:00
Module Three – Self-Management (I) 01:00:00
Module Four – Self-Management (II) 01:00:00
Module Five – Time Management (I) 01:00:00
Module Six – Time Management (II) 01:00:00
Module Seven – Organizing and Planning (I) 01:00:00
Module Eight – Organizing and Planning (II) 01:00:00
Module Nine – Communication (I) 01:00:00
Module Ten – Communication (II) 01:00:00
Module Eleven – Additional Challenges 01:00:00
Module Twelve – Wrapping Up 00:30:00
Professional Telephone Receptionist Course- Activities 00:00:00
Microsoft Word
Module One – Getting Started FREE 00:06:00
Module Two – Opening FREE 00:09:00
Module Three – Working with the Interface 00:11:00
Module Four – Your First Document 00:23:00
Module Five – Basic Editing Tasks 00:23:00
Module Six – Basic Formatting Tasks 00:21:00
Module Seven – Formatting Paragraphs 00:12:00
Module Eight – Advanced Formatting Tasks 00:14:00
Module Nine – Working with Styles 00:10:00
Module Ten – Formatting the Page 00:08:00
Module Eleven – Sharing Your Document 00:12:00
Module Twelve – Wrapping Up 00:16:00
Microsoft Excel
Module One – Getting Started 00:07:00
Module Two – Opening Excel 00:12:00
Module Three – Working with the Interface 00:17:00
Module Four – Your First Worksheet 00:16:00
Module Five – Viewing Excel Data 00:16:00
Module Six – Building Formulas 00:23:00
Module Seven – Using Excel Functions 00:15:00
Module Eight – Using Quick Analysis 00:14:00
Module Nine – Formatting Your Data 00:10:00
Module Ten – Using Styles, Themes, and Effects 00:28:00
Module Eleven – Printing and Sharing Your Workbook 00:14:00
Module Twelve – Wrapping Up 00:41:00
Microsoft PowerPoint
Module One – Getting Started 00:07:00
Module Two – Opening PowerPoint 00:12:00
Module Three – Working with the Interface 00:19:00
Module Four – Your First Presentation 00:18:00
Module Five – Working with Text 00:25:00
Module Six – Formatting Text and Paragraphs 00:24:00
Module Seven – Adding Pictures 00:14:00
Module Eight – Advanced Formatting Tasks 00:17:00
Module Nine – Working with Transitions and Animations 00:16:00
Module Ten – Setting Up Your Slide Show 00:13:00
Module Eleven – Showtime! 00:14:00
Module Twelve – Wrapping Up 00:12:00
Mock Exam
Mock Exam – Professional Receptionist Diploma Level 3 00:30:00
Final Exam
Final Exam – Professional Receptionist Diploma Level 3 00:30:00
Certificate and Transcript
Order Your Certificates or Transcripts 00:00:00

Course Reviews

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Reviews
Kieran Graham
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Very professional courses. Great Administration assistance and high quality e-learning service.
Sarah Jennings
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I did forex trading diploma. Very professional and detailed course.
Jordan Cooke
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The course offered is excellent. I am glad to have taken it.