Whether you are an Office Administrator, Secretary or Personal Assistant, you are sure to play an important role for your company to function smoothly. If working at the office an ideal place for you, then learn how to be the perfect Secretary, Office Administrator or Personal Assistant through this most expertise Admin Support, Secretarial and PA Diploma Level 3.
With this course you will learn to improve your focus and how to multitask more efficiently. During this course employee confidence is built, keeping and developing key performers, enabling team development and contributing to better team/organisation morale.
The comprehensive syllabus is supported by experienced tutors who are there to help you through email.
Your qualification will be recognised and can be checked for validity on our dedicated website.
To make this course more accessible for you, it is designed for both part-time and full-time students. You can study at your own pace or become an expert in just 99 hours!
Key features of the course:
- Lifetime access to the course
- No hidden fees, only pay the price of the course which includes exam fees.
- Recognised qualification upon successful completion of the course
- Study from anywhere, anytime, whenever it is convenient for you.
- Affordable and engaging e-learning study materials
- Study at your own pace from tablet, PC or smartphone
- Online tutor support when you are in need.
Who is this course for?
There is no experience or previous qualifications required for enrolment on this course. It is available to all students, of all academic backgrounds.
Assessment and Certification
The course is assessed online with a multiple-choice test, which is marked automatically. You will know instantly whether you have passed or not. Those who pass this test will have the qualification of Admin Support, Secretarial and PA Diploma Level 3. Certificate will be produced in PDF format at an additional cost of £8.99 and Printed Hardcopy at £12.99.
Course Curriculum
| Admin Support | |||
| Module One – Getting Started | FREE | 00:06:00 | |
| Module Two – Getting Organized (I) | FREE | 00:15:00 | |
| Module Three – Getting Organized (II) | 00:13:00 | ||
| Module Four – Managing Time | 00:13:00 | ||
| Module Five – Getting It All Done On Time | 00:12:00 | ||
| Module Six – Special Tasks | 00:10:00 | ||
| Module Seven – Verbal Communication Skills | 00:10:00 | ||
| Module Eight – Non-Verbal Communication Skills | 00:08:00 | ||
| Module Nine – Empowering Yourself | 00:16:00 | ||
| Module Ten – The Team of Two | 00:13:00 | ||
| Module Eleven – Taking Care of Yourself | 00:14:00 | ||
| Module Twelve – Wrapping Up | 00:03:00 | ||
| Administrative Management | |||
| Module One – Getting Started | 00:30:00 | ||
| Module Two – Why Your Office Needs Administrative Procedures | 01:00:00 | ||
| Module Three – Gathering the Right Tools | 01:00:00 | ||
| Module Four – Identifying Procedures to Include | 01:00:00 | ||
| Module Five – Top Five Procedures to Record | 01:00:00 | ||
| Module Six – What to Include in Your Binder (I) | 01:00:00 | ||
| Module Seven – What to Include in Your Binder (II) | 01:00:00 | ||
| Module Eight – Organizing Your Binder | 01:00:00 | ||
| Module Nine – What Not to Include in the Procedure Guide | 01:00:00 | ||
| Module Ten – Share Office Procedure Guide | 01:00:00 | ||
| Module Eleven – Successfully Executing the Guide | 01:00:00 | ||
| Module Twelve – Wrapping Up | 00:30:00 | ||
| Organisational Skills | |||
| Module One – Getting Started | 00:30:00 | ||
| Module Two – Remove the Clutter | 01:00:00 | ||
| Module Three – Prioritize | 01:00:00 | ||
| Module Four – Scheduling Your Time | 01:00:00 | ||
| Module Five – To Do Lists | 01:00:00 | ||
| Module Six – Paper and Paperless Storage | 01:00:00 | ||
| Module Seven – Organization in Your Work Area | 01:00:00 | ||
| Module Eight – Tools to Fight Procrastination | 01:00:00 | ||
| Module Nine – Organizing Your Inbox | 01:00:00 | ||
| Module Ten – Avoid the Causes of Disorganization | 01:00:00 | ||
| Module Eleven – Discipline is the Key to Stay Organized | 01:00:00 | ||
| Module Twelve – Wrapping Up | 00:30:00 | ||
| Personal Assistant | |||
| Module One – Getting Started | 00:30:00 | ||
| Module Two – Working with Your Manager | 01:00:00 | ||
| Module Three – Administrative Soft Skills | 01:00:00 | ||
| Module Four – Effective Time Management | 01:00:00 | ||
| Module Five – Meeting Management | 01:00:00 | ||
| Module Six – Tools of the Trade (I) | 01:00:00 | ||
| Module Seven – Tools of the Trade (II) | 01:00:00 | ||
| Module Eight – Being an Effective Gatekeeper | 01:00:00 | ||
| Module Nine – Organizational Skills | 01:00:00 | ||
| Module Ten – Confidentiality Guidelines | 01:00:00 | ||
| Module Eleven – Special Tasks | 01:00:00 | ||
| Module Twelve – Wrapping Up | 00:30:00 | ||
| Business Writing | |||
| Module One – Getting Started | 00:05:00 | ||
| Module Two – Working with Words | 00:10:00 | ||
| Module Three – Constructing Sentences | 00:06:00 | ||
| Module Four – Creating Paragraphs | 00:10:00 | ||
| Module Five – Writing Meeting Agendas | 00:13:00 | ||
| Module Six – Writing E-mails | 00:17:00 | ||
| Module Seven – Writing Business Letters | 00:19:00 | ||
| Module Eight – Writing Proposals | 00:19:00 | ||
| Module Nine – Writing Reports | 00:09:00 | ||
| Module Ten – Other Types of Documents | 00:18:00 | ||
| Module Eleven – Proofreading and Finishing | 00:10:00 | ||
| Module Twelve – Wrapping Up | 00:06:00 | ||
| Self Esteem & Confidence Building | |||
| Module One – Getting Started | 01:00:00 | ||
| Module Two – What Does Self-Confidence Mean To You | 01:00:00 | ||
| Module Three – Obstacles to Our Goals | 01:00:00 | ||
| Module Four – Communication Skills | 01:00:00 | ||
| Module Five – The Importance of Goal Setting | 01:00:00 | ||
| Module Six – Feeling the Part | 01:00:00 | ||
| Module Seven – Looking the Part | 01:00:00 | ||
| Module Eight – Sounding the Part | 01:00:00 | ||
| Module Nine – Powerful Presentations | 00:30:00 | ||
| Module Ten – Coping Techniques | 01:00:00 | ||
| Module Eleven – Dealing with Difficult Behavior | 00:30:00 | ||
| Module Twelve – Wrapping Up | 00:15:00 | ||
| Microsoft Word | |||
| Module One – Getting Started | FREE | 00:06:00 | |
| Module Two – Opening | FREE | 00:09:00 | |
| Module Three – Working with the Interface | 00:11:00 | ||
| Module Four – Your First Document | 00:23:00 | ||
| Module Five – Basic Editing Tasks | 00:23:00 | ||
| Module Six – Basic Formatting Tasks | 00:21:00 | ||
| Module Seven – Formatting Paragraphs | 00:12:00 | ||
| Module Eight – Advanced Formatting Tasks | 00:14:00 | ||
| Module Nine – Working with Styles | 00:10:00 | ||
| Module Ten – Formatting the Page | 00:08:00 | ||
| Module Eleven – Sharing Your Document | 00:12:00 | ||
| Module Twelve – Wrapping Up | 00:16:00 | ||
| Word for Newbies – Activities | 00:00:00 | ||
| Microsoft PowerPoint | |||
| Module One – Getting Started | 00:07:00 | ||
| Module Two – Opening PowerPoint | 00:12:00 | ||
| Module Three – Working with the Interface | 00:19:00 | ||
| Module Four – Your First Presentation | 00:18:00 | ||
| Module Five – Working with Text | 00:25:00 | ||
| Module Six – Formatting Text and Paragraphs | 00:24:00 | ||
| Module Seven – Adding Pictures | 00:14:00 | ||
| Module Eight – Advanced Formatting Tasks | 00:17:00 | ||
| Module Nine – Working with Transitions and Animations | 00:16:00 | ||
| Module Ten – Setting Up Your Slide Show | 00:13:00 | ||
| Module Eleven – Showtime! | 00:14:00 | ||
| Module Twelve – Wrapping Up | 00:12:00 | ||
| PowerPoint Essential Activities | 00:00:00 | ||
| Microsoft Excel | |||
| Module One – Getting Started | 00:07:00 | ||
| Module Two – Opening Excel | 00:13:00 | ||
| Module Three – Working with the Interface | 00:17:00 | ||
| Module Four – Your First Worksheet | 00:16:00 | ||
| Module Five – Viewing Excel Data | 00:16:00 | ||
| Module Six – Building Formulas | 00:23:00 | ||
| Module Seven – Using Excel Functions | 00:15:00 | ||
| Module Eight – Using Quick Analysis | 00:14:00 | ||
| Module Nine – Formatting Your Data | 00:10:00 | ||
| Module Ten – Using Styles, Themes, and Effects | 00:28:00 | ||
| Module Eleven – Printing and Sharing Your Workbook | 00:14:00 | ||
| Module Twelve – Wrapping Up | 00:41:00 | ||
| Excel for Newbies – Activities | 00:00:00 | ||
| Mock Exam | |||
| Mock Exam – Admin Support, Secretarial and PA Diploma Level 3 | 00:30:00 | ||
| Final Exam | |||
| Final Exam – Admin Support, Secretarial and PA Diploma Level 3 | 00:30:00 | ||
| Certificate and Transcript | |||
| Order Your Certificates or Transcripts | 00:00:00 | ||
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