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Course Overview

Store staff training helps in creating positive customer relationships and maximising sales. This Store Assistant Training course will educate you on the fundamentals of retail sales training and its importance. 

This Store Assistant Training course will thoroughly introduce you to the retail management fundamentals. It will teach you about merchandise management. Our exclusive training will guide you through visual merchandising elements and techniques. You’ll learn how to increase customer satisfaction in retail and explore the tricks to deliver excellent internal and external customer service. The course will also provide excellent lectures on retail psychology and negotiating the right deal with suppliers. 

What you will learn from this Store Assistant Training Course:

  • Enrich your knowledge of retail management
  • Broaden your knowledge of visual merchandising
  • Identify the requirements for merchandising
  • Understand customer needs and expectations
  • Learn how to merchandise your store
  • Get great ideas on inventory management
  • Gain the management skills for leading your team

Key features of the course:

  • Lifetime access to the course
  • No hidden fees; only pay the price of the course, which includes exam fees.
  • Recognised qualification upon successful completion of the course
  • Study from anywhere, anytime, whenever it is convenient for you.
  • Affordable and engaging e-learning study materials
  • Study at your own pace from tablet, PC, or smartphone
  • Online tutor support when you are in need.

Who is this course for:

This Store Assistant Training Course is suitable for —

  • Students.
  • Recent graduates.
  • Job seekers.
  • Anyone interested in Store Assistant Training. 
  • Individuals who are already employed in the relevant sectors and wish to enhance their knowledge and expertise.

Assessment and certification:

After studying the course materials of the Store Assistant Training Course, there will be a written assignment test which you can take either during or at the end of the course. Those who pass this test will have the qualification of Store Assistant Training Course. Certificate will be produced in PDF format at an additional cost of £8.99 and Printed Hardcopy at £12.99.

Career path:

This Store Assistant Training Course will equip you with an array of in-demand expertise and prepare you for a variety of rewarding employment options, such as—

  • Sales Manager
  • Store Manager
  • Warehouse Manager
  • Floor Leader
  • Floor Manager
  • Promotions Coordinator
  • Retail Management Trainee
  • Retail Team Leader
  • Service Supervisor
  • Team Leader

The average salary for Sales Managers in the United Kingdom is £42,120 per year.

Course Curriculum

Module 01
Introduction to Retail Management 00:30:00
Handling Merchandise in Retail Management 00:30:00
Module 02
Visual Merchandising 00:15:00
Role of Visual Merchandiser 00:15:00
Structure of Your Business 01:00:00
The Sales Process and Checkout 00:30:00
POS (Point of Sale) Retail System 00:15:00
Module 03
Responsibilities and Requirements 00:15:00
Elements of Visual Merchandising 00:15:00
Visual Merchandising Techniques 00:20:00
Pop-Up Shops and Window Display 00:30:00
Module 04
Understanding Customer Expectations 00:10:00
Customer Value And Satisfaction 00:15:00
Customer Service And Customer Satisfaction In Retailing 00:10:00
Module 05
Provide Customer Service Excellence To The External Customer 00:30:00
Provide Customer Service Excellence To The Internal Customer 00:10:00
Standards of Performance 00:30:00
Module 06
Retail Signage 101 00:15:00
Marketing Your Pop-up Shop 00:15:00
Merchandising Your Store 00:15:00
Mannequins 00:15:00
Dressing Mannequins 00:30:00
Module 07
Fixtures 00:15:00
Floor Layouts and Aisle Spacing 00:15:00
Jewelry Store and Boutiques 00:15:00
Cash Register Area Merchandising 00:15:00
21st Century Merchandising 00:15:00
Surviving in Retail Industry 00:15:00
Effective Inventory Management 01:00:00
Choosing a Retail Store Location 00:30:00
Module 08
Retail Psychology 00:30:00
Manage Your Suppliers 00:30:00
Negotiate The Right Deal With Suppliers 00:30:00
Develop Store Security Procedures 00:15:00
Management Skills For Leading Your Team 00:15:00
Assignment
Assignment – Store Assistant Training 00:00:00

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