Administrative Support and Legal Secretary
Last Updated:
13 May 2026
Accreditation:
CPD Accredited
Prerequisites:
No formal qualification required (Anyone can participate)
Course Rating:
5.0 out of 5
The Administrative Support and Legal Secretary course teach you the techniques and skills for managing an Office as Office Administrator or managing the role of a legal secretary.
You will learn administrative management skills, organisational skills and essential office management skills. The course also covers the skills required for a legal secretary such as fundamental concepts of the legal office, billing, preparing legal documents, contracts, torts, real estate, family law, business law, telephone etiquette, meeting management and minute management and more.
Key features of the course:
- Recognised qualification upon successful completion of the course
- Study from anywhere, anytime, whenever it is convenient for you.
- Get 24/7 support from our Customer Success Team
- Affordable and engaging e-learning study materials
- Study at your own pace from a tablet, PC or smartphone
- Online tutor support when you are in need.
Who is this course for?
There is no experience or previous qualifications required for enrolment on this course. It is available to all students, of all academic backgrounds.
Assessment and Certification
The course is assessed online with a multiple-choice test, which is marked automatically. You will know instantly whether you have passed or not. Those who pass this test will have the qualification of Administrative Support and Legal Secretary. Certificate will be produced in PDF format at an additional cost of £9.99, Printed Hardcopy at £12.99 and both at £19.99.
Course Curriculum
15 Sections | 121 Lessons
Module One - Getting Started
Module Two - Getting Organized (I)
Module Three - Getting Organized (II)
Module Four - Managing Time
Module Five - Getting It All Done On Time
Module Six - Special Tasks
Module Seven - Verbal Communication Skills
Module Eight - Non-Verbal Communication Skills
Module Nine - Empowering Yourself
Module Ten - The Team of Two
Module Eleven - Taking Care of Yourself
Module Twelve - Wrapping Up
Module One - Getting Started
Module Two - Why Your Office Needs Administrative Procedures
Module Three - Gathering the Right Tools
Module Four - Identifying Procedures to Include
Module Five - Top Five Procedures to Record
Module Six - What to Include in Your Binder (I)
Module Seven - What to Include in Your Binder (II)
Module Eight - Organizing Your Binder
Module Nine - What Not to Include in the Procedure Guide
Module Ten - Share Office Procedure Guide
Module Eleven - Successfully Executing the Guide
Module Twelve - Wrapping Up
Module One - Getting Started
Module Two - Remove the Clutter
Module Three - Prioritize
Module Four - Scheduling Your Time
Module Five - To Do Lists
Module Six - Paper and Paperless Storage
Module Seven - Organization in Your Work Area
Module Eight - Tools to Fight Procrastination
Module Nine - Organizing Your Inbox
Module Ten - Avoid the Causes of Disorganization
Module Eleven - Discipline is the Key to Stay Organized
Module Twelve - Wrapping Up
Building Your Management Team
Building A Successful Brand
Achieving Quality Through Teamwork
Keys To Staying Motivated
Improve Your Marketing
Provide Top Customer Service
Wrapping Up
Introduction to Legal Secretary
Role of Legal Secretaries
General Duties and Day-to-Day Operations of a Legal Secretary
Record Keeping
Legal Writing Skills & Proofreading
Research Skills You Need to Know
Transcription, Editing & Correspondence to Judges
Legal System of UK
UK Court System
Meeting Management
The Role of a Minute-Taker
The Skills of a Minute-Taker
Meeting Agreements
Minute Styles
What Do I Record?
Techniques for Preparing Minutes
The Minute Book
What to include/what to ignore
Motions and Resolutions
Method of recording minutes
Reasons for Meeting
What is a decision?
Minute Taking tips
Working with Your Manager
Administrative Soft Skills
Effective Time Management
Tools of the Trade
Being an Effective Gatekeeper
Organizational Skills
Confidentiality Guidelines
Special Tasks
Ethical Considerations
The Basics
Client Relations
Dealing With Mail
File Management
Use Of Technology
Skills that Every Legal Secretary Should Have
What is Litigation
Delivery of Documents
Motions Prior to and During Trial
The Basics
The Essential Elements
Remedies for Breach of Contract
Introduction To Customer Service
The Power of Positive Thinking in Customer Service
Types of Difficult Customers and How to Help them
How to Deal with Difficult Customers
Aspects of Phone Etiquette
Using Proper Phone Language
Eliminate Phone Distractions
Inbound Calls
Outbound Calls
Handling Rude or Angry Callers
Handling Interoffice Calls
Methods of Training Employees
Correcting Poor Telephone Etiquette
Opening
Working with the Interface
Your First Document
Basic Editing Tasks
Basic Formatting Tasks
Formatting Paragraphs
Advanced Formatting Tasks
Working with Styles
Formatting the Page
Sharing Your Document
Introduction to Proofreading
What does a Proofreader do?
Proofreading
Proofreading Symbols
Proofreading on Paper & Screen
Strategies to Check for Specific Errors
Editing & Proofreading Strategies
Proofreading an Essay
Mock Exam- Administrative Support and Legal Secretary
Final Exam- Administrative Support and Legal Secretary
Order Your Certificates or Transcripts
Course Reviews
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The Administrative Support and Legal Secretary course teach you the techniques and skills for managing an Office as Office Administrator or managing the role of a legal secretary.
You will learn administrative management skills, organisational skills and essential office management skills. The course also covers the skills required for a legal secretary such as fundamental concepts of the legal office, billing, preparing legal documents, contracts, torts, real estate, family law, business law, telephone etiquette, meeting management and minute management and more.
Key features of the course:
- Recognised qualification upon successful completion of the course
- Study from anywhere, anytime, whenever it is convenient for you.
- Get 24/7 support from our Customer Success Team
- Affordable and engaging e-learning study materials
- Study at your own pace from a tablet, PC or smartphone
- Online tutor support when you are in need.
Who is this course for?
There is no experience or previous qualifications required for enrolment on this course. It is available to all students, of all academic backgrounds.
Assessment and Certification
The course is assessed online with a multiple-choice test, which is marked automatically. You will know instantly whether you have passed or not. Those who pass this test will have the qualification of Administrative Support and Legal Secretary. Certificate will be produced in PDF format at an additional cost of £9.99, Printed Hardcopy at £12.99 and both at £19.99.
15 Sections | 121 Lessons
Module One - Getting Started
Module Two - Getting Organized (I)
Module Three - Getting Organized (II)
Module Four - Managing Time
Module Five - Getting It All Done On Time
Module Six - Special Tasks
Module Seven - Verbal Communication Skills
Module Eight - Non-Verbal Communication Skills
Module Nine - Empowering Yourself
Module Ten - The Team of Two
Module Eleven - Taking Care of Yourself
Module Twelve - Wrapping Up
Module One - Getting Started
Module Two - Why Your Office Needs Administrative Procedures
Module Three - Gathering the Right Tools
Module Four - Identifying Procedures to Include
Module Five - Top Five Procedures to Record
Module Six - What to Include in Your Binder (I)
Module Seven - What to Include in Your Binder (II)
Module Eight - Organizing Your Binder
Module Nine - What Not to Include in the Procedure Guide
Module Ten - Share Office Procedure Guide
Module Eleven - Successfully Executing the Guide
Module Twelve - Wrapping Up
Module One - Getting Started
Module Two - Remove the Clutter
Module Three - Prioritize
Module Four - Scheduling Your Time
Module Five - To Do Lists
Module Six - Paper and Paperless Storage
Module Seven - Organization in Your Work Area
Module Eight - Tools to Fight Procrastination
Module Nine - Organizing Your Inbox
Module Ten - Avoid the Causes of Disorganization
Module Eleven - Discipline is the Key to Stay Organized
Module Twelve - Wrapping Up
Building Your Management Team
Building A Successful Brand
Achieving Quality Through Teamwork
Keys To Staying Motivated
Improve Your Marketing
Provide Top Customer Service
Wrapping Up
Introduction to Legal Secretary
Role of Legal Secretaries
General Duties and Day-to-Day Operations of a Legal Secretary
Record Keeping
Legal Writing Skills & Proofreading
Research Skills You Need to Know
Transcription, Editing & Correspondence to Judges
Legal System of UK
UK Court System
Meeting Management
The Role of a Minute-Taker
The Skills of a Minute-Taker
Meeting Agreements
Minute Styles
What Do I Record?
Techniques for Preparing Minutes
The Minute Book
What to include/what to ignore
Motions and Resolutions
Method of recording minutes
Reasons for Meeting
What is a decision?
Minute Taking tips
Working with Your Manager
Administrative Soft Skills
Effective Time Management
Tools of the Trade
Being an Effective Gatekeeper
Organizational Skills
Confidentiality Guidelines
Special Tasks
Ethical Considerations
The Basics
Client Relations
Dealing With Mail
File Management
Use Of Technology
Skills that Every Legal Secretary Should Have
What is Litigation
Delivery of Documents
Motions Prior to and During Trial
The Basics
The Essential Elements
Remedies for Breach of Contract
Introduction To Customer Service
The Power of Positive Thinking in Customer Service
Types of Difficult Customers and How to Help them
How to Deal with Difficult Customers
Aspects of Phone Etiquette
Using Proper Phone Language
Eliminate Phone Distractions
Inbound Calls
Outbound Calls
Handling Rude or Angry Callers
Handling Interoffice Calls
Methods of Training Employees
Correcting Poor Telephone Etiquette
Opening
Working with the Interface
Your First Document
Basic Editing Tasks
Basic Formatting Tasks
Formatting Paragraphs
Advanced Formatting Tasks
Working with Styles
Formatting the Page
Sharing Your Document
Introduction to Proofreading
What does a Proofreader do?
Proofreading
Proofreading Symbols
Proofreading on Paper & Screen
Strategies to Check for Specific Errors
Editing & Proofreading Strategies
Proofreading an Essay
Mock Exam- Administrative Support and Legal Secretary
Final Exam- Administrative Support and Legal Secretary
Order Your Certificates or Transcripts
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