Professional Receptionist Diploma Level 3
Last Updated:
13 May 2026
Accreditation:
CPD Accredited
Prerequisites:
No formal qualification required (Anyone can participate)
Course Rating:
4.6 out of 5
Our Professional Receptionist Diploma Level 3 is perfect if you’re looking to work in an office environment and enhance your reception and administrative skills along with understanding all the required knowledge of professional receptionist.
As a professional receptionist, you will be responsible for performing multiple tasks, including interacting with the clients, conducting the visitors to their directions, sorting and handing out mail, answering incoming calls on multi-line telephones, setting appointments, and so on.
The course can be studied both part-time & full-time, and you will become accredited in 63 hours and learn efficient office management skills to improve your prospects of gaining job or promotion in the broad field of office administration.
Key features of the course:
- Recognised qualification upon successful completion of the course
- Study from anywhere, anytime, whenever it is convenient for you.
- Get 24/7 support from our Customer Success Team
- Affordable and engaging e-learning study materials
- Study at your own pace from a tablet, PC or smartphone
- Online tutor support when you are in need.
Who is this course for?
There is no experience or previous qualifications required for enrolment on this course. It is available to all students, of all academic backgrounds.
Assessment and Certification
The course is assessed online with a multiple-choice test, which is marked automatically. You will know instantly whether you have passed or not. Those who pass this test will have the qualification of Professional Receptionist Diploma Level 3. Certificate will be produced in PDF format at an additional cost of £9.99, Printed Hardcopy at £12.99 and both at £19.99.
Course Curriculum
9 Sections | 77 Lessons
Receptionist
Importance of Receptionist
Different Types of Receptionist & Roles
Communication Skills for Receptionist
Telephone Skills
Listening Skills
Taking Messages
Presenting & Appearance
Reservation Procedure
Confidentiality Checklist
Being Organized as Receptionist
Becoming a Successful Receptionist
Module One - Getting Started
Module Two - Working with Your Manager
Module Three - Administrative Soft Skills
Module Four - Effective Time Management
Module Five - Meeting Management
Module Six - Tools of the Trade (I)
Module Seven - Tools of the Trade (II)
Module Eight - Being an Effective Gatekeeper
Module Nine - Organizational Skills
Module Ten - Confidentiality Guidelines
Module Eleven - Special Tasks
Module Twelve - Wrapping Up
Executive and Personal Assistant Training Course- Activities
Module One - Getting Started
Module Two - Core Skills Required
Module Three - Self-Management (I)
Module Four - Self-Management (II)
Module Five - Time Management (I)
Module Six - Time Management (II)
Module Seven - Organizing and Planning (I)
Module Eight - Organizing and Planning (II)
Module Nine - Communication (I)
Module Ten - Communication (II)
Module Eleven - Additional Challenges
Module Twelve - Wrapping Up
Professional Telephone Receptionist Course- Activities
Module One - Getting Started
Module Two - Opening
Module Three - Working with the Interface
Module Four - Your First Document
Module Five - Basic Editing Tasks
Module Six - Basic Formatting Tasks
Module Seven - Formatting Paragraphs
Module Eight - Advanced Formatting Tasks
Module Nine - Working with Styles
Module Ten - Formatting the Page
Module Eleven - Sharing Your Document
Module Twelve - Wrapping Up
Module One - Getting Started
Module Two - Opening Excel
Module Three - Working with the Interface
Module Four - Your First Worksheet
Module Five - Viewing Excel Data
Module Six - Building Formulas
Module Seven - Using Excel Functions
Module Eight - Using Quick Analysis
Module Nine - Formatting Your Data
Module Ten - Using Styles, Themes, and Effects
Module Eleven - Printing and Sharing Your Workbook
Module Twelve - Wrapping Up
Module One - Getting Started
Module Two - Opening PowerPoint
Module Three - Working with the Interface
Module Four - Your First Presentation
Module Five - Working with Text
Module Six - Formatting Text and Paragraphs
Module Seven - Adding Pictures
Module Eight - Advanced Formatting Tasks
Module Nine - Working with Transitions and Animations
Module Ten - Setting Up Your Slide Show
Module Eleven - Showtime!
Module Twelve - Wrapping Up
Mock Exam - Professional Receptionist Diploma Level 3
Final Exam - Professional Receptionist Diploma Level 3
Order Your Certificates or Transcripts
Course Reviews
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Our Professional Receptionist Diploma Level 3 is perfect if you’re looking to work in an office environment and enhance your reception and administrative skills along with understanding all the required knowledge of professional receptionist.
As a professional receptionist, you will be responsible for performing multiple tasks, including interacting with the clients, conducting the visitors to their directions, sorting and handing out mail, answering incoming calls on multi-line telephones, setting appointments, and so on.
The course can be studied both part-time & full-time, and you will become accredited in 63 hours and learn efficient office management skills to improve your prospects of gaining job or promotion in the broad field of office administration.
Key features of the course:
- Recognised qualification upon successful completion of the course
- Study from anywhere, anytime, whenever it is convenient for you.
- Get 24/7 support from our Customer Success Team
- Affordable and engaging e-learning study materials
- Study at your own pace from a tablet, PC or smartphone
- Online tutor support when you are in need.
Who is this course for?
There is no experience or previous qualifications required for enrolment on this course. It is available to all students, of all academic backgrounds.
Assessment and Certification
The course is assessed online with a multiple-choice test, which is marked automatically. You will know instantly whether you have passed or not. Those who pass this test will have the qualification of Professional Receptionist Diploma Level 3. Certificate will be produced in PDF format at an additional cost of £9.99, Printed Hardcopy at £12.99 and both at £19.99.
9 Sections | 77 Lessons
Receptionist
Importance of Receptionist
Different Types of Receptionist & Roles
Communication Skills for Receptionist
Telephone Skills
Listening Skills
Taking Messages
Presenting & Appearance
Reservation Procedure
Confidentiality Checklist
Being Organized as Receptionist
Becoming a Successful Receptionist
Module One - Getting Started
Module Two - Working with Your Manager
Module Three - Administrative Soft Skills
Module Four - Effective Time Management
Module Five - Meeting Management
Module Six - Tools of the Trade (I)
Module Seven - Tools of the Trade (II)
Module Eight - Being an Effective Gatekeeper
Module Nine - Organizational Skills
Module Ten - Confidentiality Guidelines
Module Eleven - Special Tasks
Module Twelve - Wrapping Up
Executive and Personal Assistant Training Course- Activities
Module One - Getting Started
Module Two - Core Skills Required
Module Three - Self-Management (I)
Module Four - Self-Management (II)
Module Five - Time Management (I)
Module Six - Time Management (II)
Module Seven - Organizing and Planning (I)
Module Eight - Organizing and Planning (II)
Module Nine - Communication (I)
Module Ten - Communication (II)
Module Eleven - Additional Challenges
Module Twelve - Wrapping Up
Professional Telephone Receptionist Course- Activities
Module One - Getting Started
Module Two - Opening
Module Three - Working with the Interface
Module Four - Your First Document
Module Five - Basic Editing Tasks
Module Six - Basic Formatting Tasks
Module Seven - Formatting Paragraphs
Module Eight - Advanced Formatting Tasks
Module Nine - Working with Styles
Module Ten - Formatting the Page
Module Eleven - Sharing Your Document
Module Twelve - Wrapping Up
Module One - Getting Started
Module Two - Opening Excel
Module Three - Working with the Interface
Module Four - Your First Worksheet
Module Five - Viewing Excel Data
Module Six - Building Formulas
Module Seven - Using Excel Functions
Module Eight - Using Quick Analysis
Module Nine - Formatting Your Data
Module Ten - Using Styles, Themes, and Effects
Module Eleven - Printing and Sharing Your Workbook
Module Twelve - Wrapping Up
Module One - Getting Started
Module Two - Opening PowerPoint
Module Three - Working with the Interface
Module Four - Your First Presentation
Module Five - Working with Text
Module Six - Formatting Text and Paragraphs
Module Seven - Adding Pictures
Module Eight - Advanced Formatting Tasks
Module Nine - Working with Transitions and Animations
Module Ten - Setting Up Your Slide Show
Module Eleven - Showtime!
Module Twelve - Wrapping Up
Mock Exam - Professional Receptionist Diploma Level 3
Final Exam - Professional Receptionist Diploma Level 3
Order Your Certificates or Transcripts
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