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Receptionist Diploma Level 3

Last Updated: 14 May 2026
Number of Students: 18 Students
Accreditation: CPD Accredited
Prerequisites: No formal qualification required (Anyone can participate)
Course Rating: 4.7 out of 5

Learn the strategies of becoming a skilled receptionist and begin your acquaintance with the Receptionist Diploma Level 3 course.

A receptionist can be compared with the mirror where the refection of the company will be shown. A skilled receptionist can attract the customers and can increase the reputation of the company. Similarly, a receptionist without proper skill can bring downfall to your company. The course is designed for the people who want to pursue their career as a receptionist. Here, you will explore the duties and tasks of a receptionist, essential office management and administrative skill, communication skill, and more.

Upon successful completion, you will be confident enough to start your career as a receptionist.

Key features of the course:

  • Recognised qualification upon successful completion of the course
  • Study from anywhere, anytime, whenever it is convenient for you.
  • Get 24/7 support from our Customer Success Team
  • Affordable and engaging e-learning study materials
  • Study at your own pace from a tablet, PC or smartphone
  • Online tutor support when you are in need.

Who is this course for?

There is no experience or previous qualifications required for enrolment on this course. It is available to all students, of all academic backgrounds.

Assessment and Certification

The course is assessed online with a multiple-choice test, which is marked automatically. You will know instantly whether you have passed or not. Those who pass this test will have the qualification of Receptionist Diploma Level 3. Certificate will be produced in PDF format at an additional cost of £9.99 and Printed Hardcopy at £12.99.

Course Curriculum

11 Sections | 85 Lessons
Receptionist 30m
Importance of Receptionist 15m
Different Types of Receptionist & Roles 1h 0m
Communication Skills for Receptionist 1h 0m
Telephone Skills 1h 0m
Listening Skills 1h 0m
Taking Messages 30m
Presenting & Appearance 30m
Reservation Procedure 15m
Confidentiality Checklist 15m
Being Organized as Receptionist 15m
Becoming a Successful Receptionist 15m
Techniques To Be A Spontaneous Speaker 1h 0m
Knowledge Is Power – So Enrich Your Knowledge 1h 0m
Remarkable Tips To Introduce Yourself 1h 0m
Simple Strategies That Promote Conversations 1h 0m
Speaking From The Heart 1h 0m
Learn To Be A Good Listener First 30m
Stop Bragging About Yourself 1h 0m
Easy Way To Start A Conversation 1h 0m
Handle Criticism Smartly 1h 0m
Asking For What You Want 30m
Module One - Getting Started 30m
Module Two - Verbal Communication Skills 1h 0m
Module Three - Non-Verbal Communication Skills 1h 0m
Module Four - Making Small Talk and Moving Beyond 1h 0m
Module Five - Moving the Conversation Along 1h 0m
Module Six - Remembering Names 1h 0m
Module Seven - Influencing Skills 1h 0m
Module Eight - Bringing People to Your Side 1h 0m
Module Nine - Sharing Your Opinion 1h 0m
Module Ten - Negotiation Basics 1h 0m
Module Eleven - Making an Impact 1h 0m
Module Twelve - Wrapping Up 30m
Developing Interpersonal Skills Course- Activities
Building Your Management Team 1h 0m
Building A Successful Brand 1h 0m
Achieving Quality Through Teamwork 30m
Keys To Staying Motivated 30m
Improve Your Marketing 1h 0m
Provide Top Customer Service 30m
Wrapping Up 30m
Module One - Getting Started 6m
Module Two - Opening 9m
Module Three - Working with the Interface 11m
Module Four - Your First Document 23m
Module Five - Basic Editing Tasks 23m
Module Six - Basic Formatting Tasks 21m
Module Seven - Formatting Paragraphs 12m
Module Eight - Advanced Formatting Tasks 14m
Module Nine - Working with Styles 10m
Module Ten - Formatting the Page 8m
Module Eleven - Sharing Your Document 12m
Module Twelve - Wrapping Up 16m
Activities- Microsoft Word
Module One - Getting Started 7m
Module Two - Opening Excel 12m
Module Three - Working with the Interface 17m
Module Four - Your First Worksheet 16m
Module Five - Viewing Excel Data 16m
Module Six - Building Formulas 23m
Module Seven - Using Excel Functions 15m
Module Eight - Using Quick Analysis 14m
Module Nine - Formatting Your Data 10m
Module Ten - Using Styles, Themes, and Effects 28m
Module Eleven - Printing and Sharing Your Workbook 14m
Module Twelve - Wrapping Up 41m
Activities - Microsoft Excel
Module One - Getting Started 7m
Module Two - Opening PowerPoint 12m
Module Three - Working with the Interface 19m
Module Four - Your First Presentation 18m
Module Five - Working with Text 25m
Module Six - Formatting Text and Paragraphs 24m
Module Seven - Adding Pictures 14m
Module Eight - Advanced Formatting Tasks 17m
Module Nine - Working with Transitions and Animations 16m
Module Ten - Setting Up Your Slide Show 13m
Module Eleven - Showtime! 14m
Module Twelve - Wrapping Up 12m
Activities-Microsoft PowerPoint
Recommended Reading: Receptionist Diploma Level 3
Mock Exam- Receptionist Diploma Level 3 30m
Final Exam- Receptionist Diploma Level 3 30m
Order Your Certificates or Transcripts

Course Reviews

No reviews yet.

Learn the strategies of becoming a skilled receptionist and begin your acquaintance with the Receptionist Diploma Level 3 course.

A receptionist can be compared with the mirror where the refection of the company will be shown. A skilled receptionist can attract the customers and can increase the reputation of the company. Similarly, a receptionist without proper skill can bring downfall to your company. The course is designed for the people who want to pursue their career as a receptionist. Here, you will explore the duties and tasks of a receptionist, essential office management and administrative skill, communication skill, and more.

Upon successful completion, you will be confident enough to start your career as a receptionist.

Key features of the course:

  • Recognised qualification upon successful completion of the course
  • Study from anywhere, anytime, whenever it is convenient for you.
  • Get 24/7 support from our Customer Success Team
  • Affordable and engaging e-learning study materials
  • Study at your own pace from a tablet, PC or smartphone
  • Online tutor support when you are in need.

Who is this course for?

There is no experience or previous qualifications required for enrolment on this course. It is available to all students, of all academic backgrounds.

Assessment and Certification

The course is assessed online with a multiple-choice test, which is marked automatically. You will know instantly whether you have passed or not. Those who pass this test will have the qualification of Receptionist Diploma Level 3. Certificate will be produced in PDF format at an additional cost of £9.99 and Printed Hardcopy at £12.99.

11 Sections | 85 Lessons
Receptionist 30m
Importance of Receptionist 15m
Different Types of Receptionist & Roles 1h 0m
Communication Skills for Receptionist 1h 0m
Telephone Skills 1h 0m
Listening Skills 1h 0m
Taking Messages 30m
Presenting & Appearance 30m
Reservation Procedure 15m
Confidentiality Checklist 15m
Being Organized as Receptionist 15m
Becoming a Successful Receptionist 15m
Techniques To Be A Spontaneous Speaker 1h 0m
Knowledge Is Power – So Enrich Your Knowledge 1h 0m
Remarkable Tips To Introduce Yourself 1h 0m
Simple Strategies That Promote Conversations 1h 0m
Speaking From The Heart 1h 0m
Learn To Be A Good Listener First 30m
Stop Bragging About Yourself 1h 0m
Easy Way To Start A Conversation 1h 0m
Handle Criticism Smartly 1h 0m
Asking For What You Want 30m
Module One - Getting Started 30m
Module Two - Verbal Communication Skills 1h 0m
Module Three - Non-Verbal Communication Skills 1h 0m
Module Four - Making Small Talk and Moving Beyond 1h 0m
Module Five - Moving the Conversation Along 1h 0m
Module Six - Remembering Names 1h 0m
Module Seven - Influencing Skills 1h 0m
Module Eight - Bringing People to Your Side 1h 0m
Module Nine - Sharing Your Opinion 1h 0m
Module Ten - Negotiation Basics 1h 0m
Module Eleven - Making an Impact 1h 0m
Module Twelve - Wrapping Up 30m
Developing Interpersonal Skills Course- Activities
Building Your Management Team 1h 0m
Building A Successful Brand 1h 0m
Achieving Quality Through Teamwork 30m
Keys To Staying Motivated 30m
Improve Your Marketing 1h 0m
Provide Top Customer Service 30m
Wrapping Up 30m
Module One - Getting Started 6m
Module Two - Opening 9m
Module Three - Working with the Interface 11m
Module Four - Your First Document 23m
Module Five - Basic Editing Tasks 23m
Module Six - Basic Formatting Tasks 21m
Module Seven - Formatting Paragraphs 12m
Module Eight - Advanced Formatting Tasks 14m
Module Nine - Working with Styles 10m
Module Ten - Formatting the Page 8m
Module Eleven - Sharing Your Document 12m
Module Twelve - Wrapping Up 16m
Activities- Microsoft Word
Module One - Getting Started 7m
Module Two - Opening Excel 12m
Module Three - Working with the Interface 17m
Module Four - Your First Worksheet 16m
Module Five - Viewing Excel Data 16m
Module Six - Building Formulas 23m
Module Seven - Using Excel Functions 15m
Module Eight - Using Quick Analysis 14m
Module Nine - Formatting Your Data 10m
Module Ten - Using Styles, Themes, and Effects 28m
Module Eleven - Printing and Sharing Your Workbook 14m
Module Twelve - Wrapping Up 41m
Activities - Microsoft Excel
Module One - Getting Started 7m
Module Two - Opening PowerPoint 12m
Module Three - Working with the Interface 19m
Module Four - Your First Presentation 18m
Module Five - Working with Text 25m
Module Six - Formatting Text and Paragraphs 24m
Module Seven - Adding Pictures 14m
Module Eight - Advanced Formatting Tasks 17m
Module Nine - Working with Transitions and Animations 16m
Module Ten - Setting Up Your Slide Show 13m
Module Eleven - Showtime! 14m
Module Twelve - Wrapping Up 12m
Activities-Microsoft PowerPoint
Recommended Reading: Receptionist Diploma Level 3
Mock Exam- Receptionist Diploma Level 3 30m
Final Exam- Receptionist Diploma Level 3 30m
Order Your Certificates or Transcripts
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