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Certificate in Secretarial and Personal Assistant Training

Last Updated: 25 August 2026
Number of Students: 6 Students
Accreditation: CPD Accredited
Prerequisites: No formal qualification required (Anyone can participate)
Course Rating: 5.0 out of 5

Enrolling in our Certificate in Secretarial and Personal Assistant Training course will give you the opportunity to learn every detail of being successful in Admin, Secretarial & PA sector.

In this course, you will take 75 informative lectures which you can study at home or on the way to work. You will guide through the step-by-step program which further helps you to work in administrative support roles.

The course is combined into [module no] modules and covers a variety of topics, including admin support, administrative management, customer relations & dealings, professional PA skills, etc.

Study in your own time and at your own pace for a recognised qualification that can be checked for validity on our website at any time, from anywhere.

Key features of the course:

  • Recognised qualification upon successful completion of the course
  • Study from anywhere, anytime, whenever it is convenient for you.
  • Get 24/7 support from our Customer Success Team
  • Affordable and engaging e-learning study materials
  • Study at your own pace from a tablet, PC or smartphone
  • Online tutor support when you are in need.

Who is this course for?

There is no experience or previous qualifications required for enrolment on this course. It is available to all students, of all academic backgrounds.

Assessment and Certification

The course is assessed online with a multiple-choice test, which is marked automatically. You will know instantly whether you have passed or not. Those who pass this test will have the qualification of Certificate in Secretarial and Personal Assistant Training. Certificate will be produced in PDF format at an additional cost of £9.99, Printed Hardcopy at £12.99 and both at £19.99.

Course Curriculum

11 Sections | 78 Lessons
Module One - Getting Started 30m
Module Two - Why Your Office Needs Administrative Procedures 1h 0m
Module Three - Gathering the Right Tools 1h 0m
Module Four - Identifying Procedures to Include 1h 0m
Module Five - Top Five Procedures to Record 1h 0m
Module Six - What to Include in Your Binder (I) 1h 0m
Module Seven - What to Include in Your Binder (II) 1h 0m
Module Eight - Organizing Your Binder 1h 0m
Module Nine - What Not to Include in the Procedure Guide 1h 0m
Module Ten - Share Office Procedure Guide 1h 0m
Module Eleven - Successfully Executing the Guide 1h 0m
Module Twelve - Wrapping Up 30m
Module One - Getting Started 30m
Module Two - Verbal Communication Skills 1h 0m
Module Three - Non-Verbal Communication Skills 1h 0m
Module Four - Making Small Talk and Moving Beyond 1h 0m
Module Five - Moving the Conversation Along 1h 0m
Module Six - Remembering Names 1h 0m
Module Seven - Influencing Skills 1h 0m
Module Eight - Bringing People to Your Side 1h 0m
Module Nine - Sharing Your Opinion 1h 0m
Module Ten - Negotiation Basics 1h 0m
Module Eleven - Making an Impact 1h 0m
Module Twelve - Wrapping Up 30m
Developing Interpersonal Skills Course- Activities
Module One - Getting Started 30m
Module Two - Working with Your Manager 1h 0m
Module Three - Administrative Soft Skills 1h 0m
Module Four - Effective Time Management 1h 0m
Module Five - Meeting Management 1h 0m
Module Six - Tools of the Trade (I) 1h 0m
Module Seven - Tools of the Trade (II) 20m
Module Eight - Being an Effective Gatekeeper 1h 0m
Module Nine - Organizational Skills 1h 0m
Module Ten - Confidentiality Guidelines 1h 0m
Module Eleven - Special Tasks 1h 0m
Module Twelve - Wrapping Up 30m
Executive and Personal Assistant Training Course- Activities
Module One - Getting Started 6m
Module Two - Opening 9m
Module Three - Working with the Interface 11m
Module Four - Your First Document 23m
Module Five - Basic Editing Tasks 23m
Module Six - Basic Formatting Tasks 21m
Module Seven - Formatting Paragraphs 12m
Module Eight - Advanced Formatting Tasks 14m
Module Nine - Working with Styles 10m
Module Ten - Formatting the Page 8m
Module Eleven - Sharing Your Document 12m
Module Twelve - Wrapping Up 16m
Module One - Getting Started 7m
Module Two - Opening Excel 12m
Module Three - Working with the Interface 17m
Module Four - Your First Worksheet 16m
Module Five - Viewing Excel Data 1h 0m
Module Six - Building Formulas 23m
Module Seven - Using Excel Functions 15m
Module Eight - Using Quick Analysis 14m
Module Nine - Formatting Your Data 10m
Module Ten - Using Styles, Themes, and Effects 28m
Module Eleven - Printing and Sharing Your Workbook 14m
Module Twelve - Wrapping Up 41m
Module One - Getting Started 7m
Module Two - Opening PowerPoint 12m
Module Three - Working with the Interface 19m
Module Four - Your First Presentation 18m
Module Five - Working with Text 25m
Module Six - Formatting Text and Paragraphs 24m
Module Seven - Adding Pictures 14m
Module Eight - Advanced Formatting Tasks 17m
Module Nine - Working with Transitions and Animations 16m
Module Ten - Setting Up Your Slide Show 13m
Module Eleven - Showtime! 14m
Module Twelve - Wrapping Up 12m
Recommended Reading: Certificate in Secretarial and Personal Assistant Training
Mock Exam - Certificate in Secretarial and Personal Assistant Training 30m
Final Exam - Certificate in Secretarial and Personal Assistant Training 30m
Order Your Certificates or Transcripts

Course Reviews

Ruby Bolton

I am currently a secretary, but I was advised to enhance my skills. After taking this course, my boss immediately noticed that I improved well. And since I was provided with certification from this site, I now have the potential to have an increase or even a promotion.

Enrolling in our Certificate in Secretarial and Personal Assistant Training course will give you the opportunity to learn every detail of being successful in Admin, Secretarial & PA sector.

In this course, you will take 75 informative lectures which you can study at home or on the way to work. You will guide through the step-by-step program which further helps you to work in administrative support roles.

The course is combined into [module no] modules and covers a variety of topics, including admin support, administrative management, customer relations & dealings, professional PA skills, etc.

Study in your own time and at your own pace for a recognised qualification that can be checked for validity on our website at any time, from anywhere.

Key features of the course:

  • Recognised qualification upon successful completion of the course
  • Study from anywhere, anytime, whenever it is convenient for you.
  • Get 24/7 support from our Customer Success Team
  • Affordable and engaging e-learning study materials
  • Study at your own pace from a tablet, PC or smartphone
  • Online tutor support when you are in need.

Who is this course for?

There is no experience or previous qualifications required for enrolment on this course. It is available to all students, of all academic backgrounds.

Assessment and Certification

The course is assessed online with a multiple-choice test, which is marked automatically. You will know instantly whether you have passed or not. Those who pass this test will have the qualification of Certificate in Secretarial and Personal Assistant Training. Certificate will be produced in PDF format at an additional cost of £9.99, Printed Hardcopy at £12.99 and both at £19.99.

11 Sections | 78 Lessons
Module One - Getting Started 30m
Module Two - Why Your Office Needs Administrative Procedures 1h 0m
Module Three - Gathering the Right Tools 1h 0m
Module Four - Identifying Procedures to Include 1h 0m
Module Five - Top Five Procedures to Record 1h 0m
Module Six - What to Include in Your Binder (I) 1h 0m
Module Seven - What to Include in Your Binder (II) 1h 0m
Module Eight - Organizing Your Binder 1h 0m
Module Nine - What Not to Include in the Procedure Guide 1h 0m
Module Ten - Share Office Procedure Guide 1h 0m
Module Eleven - Successfully Executing the Guide 1h 0m
Module Twelve - Wrapping Up 30m
Module One - Getting Started 30m
Module Two - Verbal Communication Skills 1h 0m
Module Three - Non-Verbal Communication Skills 1h 0m
Module Four - Making Small Talk and Moving Beyond 1h 0m
Module Five - Moving the Conversation Along 1h 0m
Module Six - Remembering Names 1h 0m
Module Seven - Influencing Skills 1h 0m
Module Eight - Bringing People to Your Side 1h 0m
Module Nine - Sharing Your Opinion 1h 0m
Module Ten - Negotiation Basics 1h 0m
Module Eleven - Making an Impact 1h 0m
Module Twelve - Wrapping Up 30m
Developing Interpersonal Skills Course- Activities
Module One - Getting Started 30m
Module Two - Working with Your Manager 1h 0m
Module Three - Administrative Soft Skills 1h 0m
Module Four - Effective Time Management 1h 0m
Module Five - Meeting Management 1h 0m
Module Six - Tools of the Trade (I) 1h 0m
Module Seven - Tools of the Trade (II) 20m
Module Eight - Being an Effective Gatekeeper 1h 0m
Module Nine - Organizational Skills 1h 0m
Module Ten - Confidentiality Guidelines 1h 0m
Module Eleven - Special Tasks 1h 0m
Module Twelve - Wrapping Up 30m
Executive and Personal Assistant Training Course- Activities
Module One - Getting Started 6m
Module Two - Opening 9m
Module Three - Working with the Interface 11m
Module Four - Your First Document 23m
Module Five - Basic Editing Tasks 23m
Module Six - Basic Formatting Tasks 21m
Module Seven - Formatting Paragraphs 12m
Module Eight - Advanced Formatting Tasks 14m
Module Nine - Working with Styles 10m
Module Ten - Formatting the Page 8m
Module Eleven - Sharing Your Document 12m
Module Twelve - Wrapping Up 16m
Module One - Getting Started 7m
Module Two - Opening Excel 12m
Module Three - Working with the Interface 17m
Module Four - Your First Worksheet 16m
Module Five - Viewing Excel Data 1h 0m
Module Six - Building Formulas 23m
Module Seven - Using Excel Functions 15m
Module Eight - Using Quick Analysis 14m
Module Nine - Formatting Your Data 10m
Module Ten - Using Styles, Themes, and Effects 28m
Module Eleven - Printing and Sharing Your Workbook 14m
Module Twelve - Wrapping Up 41m
Module One - Getting Started 7m
Module Two - Opening PowerPoint 12m
Module Three - Working with the Interface 19m
Module Four - Your First Presentation 18m
Module Five - Working with Text 25m
Module Six - Formatting Text and Paragraphs 24m
Module Seven - Adding Pictures 14m
Module Eight - Advanced Formatting Tasks 17m
Module Nine - Working with Transitions and Animations 16m
Module Ten - Setting Up Your Slide Show 13m
Module Eleven - Showtime! 14m
Module Twelve - Wrapping Up 12m
Recommended Reading: Certificate in Secretarial and Personal Assistant Training
Mock Exam - Certificate in Secretarial and Personal Assistant Training 30m
Final Exam - Certificate in Secretarial and Personal Assistant Training 30m
Order Your Certificates or Transcripts
Ruby Bolton

I am currently a secretary, but I was advised to enhance my skills. After taking this course, my boss immediately noticed that I improved well. And since I was provided with certification from this site, I now have the potential to have an increase or even a promotion.

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