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Enrolling in our Certificate in Secretarial and Personal Assistant Training course will give you the opportunity to learn every detail of being successful in Admin, Secretarial & PA sector.

In this course, you will take 75 informative lectures which you can study at home or on the way to work. You will guide through the step-by-step program which further helps you to work in administrative support roles.

The course is combined into [module no] modules and covers a variety of topics, including admin support, administrative management, customer relations & dealings, professional PA skills, etc.

Study in your own time and at your own pace for a recognised qualification that can be checked for validity on our website at any time, from anywhere.

Key features of the course:

  • Lifetime access to the course
  • No hidden fees, only pay the price of the course which includes exam fees.
  • Recognised qualification upon successful completion of the course
  • Study from anywhere, anytime, whenever it is convenient for you.
  • Affordable and engaging e-learning study materials
  • Study at your own pace from tablet, PC or smartphone
  • Online tutor support when you are in need.

Who is this course for?

There is no experience or previous qualifications required for enrolment on this course. It is available to all students, of all academic backgrounds.

Assessment and Certification

The course is assessed online with a multiple-choice test, which is marked automatically. You will know instantly whether you have passed or not. Those who pass this test will have the qualification of Certificate in Secretarial and Personal Assistant Training. Certificate will be produced in PDF format at an additional cost of £8.99, Printed Hardcopy at £12.99 and both at £19.99.

Course Curriculum

Administrative Management skills
Module One – Getting Started 00:30:00
Module Two – Why Your Office Needs Administrative Procedures 01:00:00
Module Three – Gathering the Right Tools 01:00:00
Module Four – Identifying Procedures to Include 01:00:00
Module Five – Top Five Procedures to Record 01:00:00
Module Six – What to Include in Your Binder (I) 01:00:00
Module Seven – What to Include in Your Binder (II) 01:00:00
Module Eight – Organizing Your Binder 01:00:00
Module Nine – What Not to Include in the Procedure Guide 01:00:00
Module Ten – Share Office Procedure Guide 01:00:00
Module Eleven – Successfully Executing the Guide 01:00:00
Module Twelve – Wrapping Up 00:30:00
Secretarial Interpersonal Skills
Module One – Getting Started 00:30:00
Module Two – Verbal Communication Skills 01:00:00
Module Three – Non-Verbal Communication Skills 01:00:00
Module Four – Making Small Talk and Moving Beyond 01:00:00
Module Five – Moving the Conversation Along 01:00:00
Module Six – Remembering Names 01:00:00
Module Seven – Influencing Skills 01:00:00
Module Eight – Bringing People to Your Side 01:00:00
Module Nine – Sharing Your Opinion 01:00:00
Module Ten – Negotiation Basics 01:00:00
Module Eleven – Making an Impact 01:00:00
Module Twelve – Wrapping Up 00:30:00
Developing Interpersonal Skills Course- Activities 00:00:00
Personal Assistant
Module One – Getting Started 00:30:00
Module Two – Working with Your Manager 01:00:00
Module Three – Administrative Soft Skills 01:00:00
Module Four – Effective Time Management 01:00:00
Module Five – Meeting Management 01:00:00
Module Six – Tools of the Trade (I) 01:00:00
Module Seven – Tools of the Trade (II) 01:00:00
Module Eight – Being an Effective Gatekeeper 01:00:00
Module Nine – Organizational Skills 01:00:00
Module Ten – Confidentiality Guidelines 01:00:00
Module Eleven – Special Tasks 01:00:00
Module Twelve – Wrapping Up 00:30:00
Executive and Personal Assistant Training Course- Activities 00:00:00
Computer Literacy
Module 01: Microsoft Word
Module One – Getting Started FREE 00:06:00
Module Two – Opening FREE 00:09:00
Module Three – Working with the Interface 00:11:00
Module Four – Your First Document 00:23:00
Module Five – Basic Editing Tasks 00:23:00
Module Six – Basic Formatting Tasks 00:21:00
Module Seven – Formatting Paragraphs 00:12:00
Module Eight – Advanced Formatting Tasks 00:14:00
Module Nine – Working with Styles 00:10:00
Module Ten – Formatting the Page 00:08:00
Module Eleven – Sharing Your Document 00:12:00
Module Twelve – Wrapping Up 00:16:00
Module 02: Microsoft Excel
Module One – Getting Started 00:07:00
Module Two – Opening Excel 00:13:00
Module Three – Working with the Interface 00:17:00
Module Four – Your First Worksheet 00:16:00
Module Five – Viewing Excel Data 01:00:00
Module Six – Building Formulas 00:23:00
Module Seven – Using Excel Functions 00:15:00
Module Eight – Using Quick Analysis 00:14:00
Module Nine – Formatting Your Data 00:10:00
Module Ten – Using Styles, Themes, and Effects 00:28:00
Module Eleven – Printing and Sharing Your Workbook 00:14:00
Module Twelve – Wrapping Up 00:41:00
Module 03: Microsoft PowerPoint
Module One – Getting Started 00:07:00
Module Two – Opening PowerPoint 00:12:00
Module Three – Working with the Interface 00:19:00
Module Four – Your First Presentation 00:18:00
Module Five – Working with Text 00:25:00
Module Six – Formatting Text and Paragraphs 00:24:00
Module Seven – Adding Pictures 00:14:00
Module Eight – Advanced Formatting Tasks 00:17:00
Module Nine – Working with Transitions and Animations 00:16:00
Module Ten – Setting Up Your Slide Show 00:13:00
Module Eleven – Showtime! 00:14:00
Module Twelve – Wrapping Up 00:12:00
Recommended Reading
Recommended Reading: Certificate in Secretarial and Personal Assistant Training 00:00:00
Mock Exam
Mock Exam – Certificate in Secretarial and Personal Assistant Training 00:30:00
Final Exam
Final Exam – Certificate in Secretarial and Personal Assistant Training 00:30:00
Certificate and Transcript
Order Your Certificates or Transcripts 00:00:00

Course Reviews

5

5
1 ratings
  • 5 stars1
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  • 1 stars0
  1. Totally satisfied with the course and i am more confident on my job after doing this course.

    5

    I am currently a secretary, but I was advised to enhance my skills. After taking this course, my boss immediately noticed that I improved well. And since I was provided with certification from this site, I now have the potential to have an increase or even a promotion.

4 STUDENTS ENROLLED

Excellent

Kieran Graham
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Very professional courses. Great Administration assistance and high quality e-learning service.
Sarah Jennings
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I did forex trading diploma. Very professional and detailed course.
Jordan Cooke
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The course offered is excellent. I am glad to have taken it.